PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edge Pest Control and Truly Nolen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edge Pest Control
Truly Nolen

Edge Pest Control and Truly Nolen Overview

Total reviews
144
123
Company responses
0
0
Issues resolved
2
1

Edge Pest Control was first mentioned on PissedConsumer on Nov 8, 2012 and since then this brand received 144 reviews. It is 21 reviews more than Truly Nolen received since Mar 11, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Edge Pest Control customer support team and Truly Nolen customer service.

Edge Pest Control and Truly Nolen Consumer Ratings

Rank
15 out of 127 in Pest Control and Services category
10 out of 127 in Pest Control and Services category
Customer service
14 in category
8 in category
Exchange, Refund and Cancellation Policy
12 in category
7 in category
Price Affordability
14 in category
9 in category

According to consumer ratings and reviews, Truly Nolen ranks 5 points higher in the Pest Control and Services category than Edge Pest Control. People gave Edge Pest Control 1.2 stars for Customer service criterion in Pest Control and Services category and it is 19 points higher than the worst rated brand in this category. At the same time, Truly Nolen was rated 1.6 stars for Customer service criterion in this category and it is 25 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Truly Nolen has a higher rating than Edge Pest Control. Regarding Price Affordability criterion, consumers gave Edge Pest Control 1.5 stars and it is 58% greater than other in category. Truly Nolen however was rated 1.9 stars and it is 73% greater than other in category.

Edge Pest Control and Truly Nolen Rating Details

Customer service
1.2 (83 reviews)
1.6 (52 reviews)
Reviewer's quote

Their customer service is non-existent. I have been trying for 2 months to cancel service on a house that I recently sold. All of the phone numbers I could find associated with this company on the internet are busy every time I call...

Karen A

...What ever you do, stay away from this company that has no idea what the meaning of keeping their word is or what excellent customer service involves..

L A
Exchange, Refund and Cancellation Policy
1.1 (76 reviews)
1.5 (40 reviews)
Reviewer's quote

...Sign someone up, do a terrible job,(so the customer cancels), then charge them the cancellation fee, then move on to another unsuspecting customer, so they get paid for two things. Working on another lawn, and the cancellation fee they are collecting..

PissedConsumer1621198

...So, he then proceeds to hand me a check to refund my money. Said our “relationship” had been too damaged at that point. Instead of an apology, I was abandoned, traps and all...

Ardath
Price Affordability
1.5 (69 reviews)
1.9 (45 reviews)
Reviewer's quote

Then 2 hours later another person called me and said that he could give me a better price if I would schedule for the next day or day after. I said I would consider. Then I did more research and learned that a law ws passed in 2000 (Washington initiative 713) making it illegal to trap any animal in...

Ni A

...I only chose them because of their reasonable price and now I know why they are so affordable! ..

PissedConsumer900609

Edge Pest Control and Truly Nolen Pros and Cons

Pros
  • Service techs
  • Spiders are gone
  • Service
  • Service until this episode
  • Pointless
  • Promise thorough work
Cons
  • Tricked into signing contract
  • Crooks do not sign contracts
  • Shady billing practices hidden contracts
  • Customer service
  • Service
  • No callback

Edge Pest Control and Truly Nolen Most Positive Reviews

Top rated reviews
5

We had never any problems with Edge pest control, the alway's call and do great work. If you have problems with the...

5

I posted a false review about David McKnight. I made it all up in drunken jealous rant He is a very good person and is...

Edge Pest Control and Truly Nolen Most Critical Reviews

Lowest rated reviews
1

I owed them for one bill and never talked with them after that. We had a verbal agreement that they would always call...

1

I set up pest control service from Truly Nolan. Several months later I felt that their 'service' produced poor results....

Edge Pest Control and Truly Nolen Latest Reviews

Recent published reviews
1

I called for an estimate to get rid of a mole (perhaps moles.) They said that they trap them (which kills them.) Then th...

Read all 144 reviews
1.5

I recently had a termite inspection in Key Largo, Florida for a refinance on my primary residence. (Required by a VA bac...

Read all 123 reviews

Edge Pest Control and Truly Nolen Products and Services

Most reviewed product and services
  • Edge Pest Control Pest Control (63 reviews)
  • Edge Pest Control Customer Care (22 reviews)
  • Edge Pest Control Sales Representative (10 reviews)
  • Truly Nolen Pest Control (41 reviews)
  • Truly Nolen Customer Care (16 reviews)
  • Truly Nolen Rodent Pest Control (8 reviews)