PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Orkin and Edge Pest Control as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Orkin
Edge Pest Control

Orkin and Edge Pest Control Overview

Total reviews
220
144
Company responses
0
0
Issues resolved
1
2

Orkin was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 220 reviews. It is 76 reviews more than Edge Pest Control received since Nov 8, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Edge Pest Control customer support team than with Orkin customer service.

Orkin and Edge Pest Control Consumer Ratings

Rank
12 out of 127 in Pest Control and Services category
15 out of 127 in Pest Control and Services category
Customer service
11 in category
14 in category
Price Affordability
8 in category
14 in category
Service Scheduling
6 in category
11 in category

According to consumer ratings and reviews, Orkin ranks 3 points higher in the Pest Control and Services category than Edge Pest Control. People gave Orkin 1.4 stars for Customer service criterion in Pest Control and Services category and it is 22 points higher than the worst rated brand in this category. At the same time, Edge Pest Control was rated 1.2 stars for Customer service criterion in this category and it is 19 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Orkin has a higher rating than Edge Pest Control. Regarding Service Scheduling criterion, consumers gave Orkin 2.1 stars and it is 82% greater than other in category. Edge Pest Control however was rated 1.8 stars and it is 67% greater than other in category.

Orkin and Edge Pest Control Rating Details

Customer service
1.4 (53 reviews)
1.2 (83 reviews)
Reviewer's quote

...Orkin is not the only PC Companies to change long term employees due to complacency and lack of customer service. So far every complaint is 3 yes old. I suggest that you reach out to them again and I also SUGGEST ORKIN do the same...

PissedConsumer1256498

Their customer service is non-existent. I have been trying for 2 months to cancel service on a house that I recently sold. All of the phone numbers I could find associated with this company on the internet are busy every time I call...

Karen A
Price Affordability
1.9 (47 reviews)
1.5 (69 reviews)
Reviewer's quote

...They are certainly not worth their price. It is money wasted as far as I am concerned. It would be better used if given to a homeless person...

PissedConsumer643058

Then 2 hours later another person called me and said that he could give me a better price if I would schedule for the next day or day after. I said I would consider. Then I did more research and learned that a law ws passed in 2000 (Washington initiative 713) making it illegal to trap any animal in...

Ni A
Service Scheduling
2.1 (38 reviews)
1.8 (68 reviews)
Reviewer's quote

However, This technician has never provided pest control services in my attic. Now I have a roach infestation in my attic. I was told by the technician that Orkin did not "do attics, or spray around beds" I have had the technician come to my house between scheduled visits numerous times to control...

Carla C

On one of their visits they were there 10 minutes MAX! What can you do in 10 minutes? I wrote them an email canceling their service and I'm sure I will get charged for that. That must be how they make their money. Sign someone up, do a terrible job,(so the customer cancels), then charge them the...

PissedConsumer1621198

Orkin and Edge Pest Control Pros and Cons

Pros
  • Service tech
  • Friendly
  • Technicians
  • Service techs
  • Spiders are gone
  • Service
Cons
  • Customer service
  • Hate it
  • Customer service stinks
  • Tricked into signing contract
  • Crooks do not sign contracts
  • Shady billing practices hidden contracts

Orkin and Edge Pest Control Most Positive Reviews

Top rated reviews
5

I have Orkin Pest Control at my home and business as do my other family members and I must say my tech Steve Capps is...

5

We had never any problems with Edge pest control, the alway's call and do great work. If you have problems with the...

Orkin and Edge Pest Control Most Critical Reviews

Lowest rated reviews
1

Orkin - Such a SCAM! There is absolutely no excuse for a company to send a tech (on the first scheduled inspection...

1

I owed them for one bill and never talked with them after that. We had a verbal agreement that they would always call...

Orkin and Edge Pest Control Latest Reviews

Recent published reviews
1

From start to finish this company will no exactly where the problem is and get you to sign a long term deal. I will...

Read all 220 reviews
1

I called for an estimate to get rid of a mole (perhaps moles.) They said that they trap them (which kills them.) Then th...

Read all 144 reviews

Orkin and Edge Pest Control Products and Services

Most reviewed product and services
  • Orkin Pest Control (92 reviews)
  • Orkin Customer Care (24 reviews)
  • Orkin Mouse Pest Control (5 reviews)
  • Edge Pest Control Pest Control (63 reviews)
  • Edge Pest Control Customer Care (22 reviews)
  • Edge Pest Control Sales Representative (10 reviews)