PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edge Pest Control and Orkin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edge Pest Control
Orkin

Edge Pest Control and Orkin Overview

Total reviews
144
220
Company responses
0
0
Issues resolved
2
1

Orkin was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 220 reviews. It is 76 reviews more than Edge Pest Control received since Nov 8, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Edge Pest Control customer support team than with Orkin customer service.

Edge Pest Control and Orkin Consumer Ratings

Rank
15 out of 127 in Pest Control and Services category
12 out of 127 in Pest Control and Services category
Customer service
14 in category
11 in category
Exchange, Refund and Cancellation Policy
12 in category
6 in category
Price Affordability
14 in category
8 in category

According to consumer ratings and reviews, Orkin ranks 3 points higher in the Pest Control and Services category than Edge Pest Control. People gave Edge Pest Control 1.2 stars for Customer service criterion in Pest Control and Services category and it is 19 points higher than the worst rated brand in this category. At the same time, Orkin was rated 1.4 stars for Customer service criterion in this category and it is 22 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Orkin has a higher rating than Edge Pest Control. Regarding Price Affordability criterion, consumers gave Edge Pest Control 1.5 stars and it is 58% greater than other in category. Orkin however was rated 1.9 stars and it is 76% greater than other in category.

Edge Pest Control and Orkin Rating Details

Customer service
1.2 (83 reviews)
1.4 (53 reviews)
Reviewer's quote

Their customer service is non-existent. I have been trying for 2 months to cancel service on a house that I recently sold. All of the phone numbers I could find associated with this company on the internet are busy every time I call...

Karen A

...Orkin is not the only PC Companies to change long term employees due to complacency and lack of customer service. So far every complaint is 3 yes old. I suggest that you reach out to them again and I also SUGGEST ORKIN do the same...

PissedConsumer1256498
Exchange, Refund and Cancellation Policy
1.1 (76 reviews)
1.5 (25 reviews)
Reviewer's quote

...Sign someone up, do a terrible job,(so the customer cancels), then charge them the cancellation fee, then move on to another unsuspecting customer, so they get paid for two things. Working on another lawn, and the cancellation fee they are collecting..

PissedConsumer1621198

So, I look at my contract and the Money Back Guarantee, along with the disclaimer: "Cancellation: Customer may cancel this agreement at any time prior to midnight of the third business day after the date of this transaction". I am happy to be able to get my money back - we can lay our own traps. I...

PissedConsumer915698
Price Affordability
1.5 (69 reviews)
1.9 (47 reviews)
Reviewer's quote

Then 2 hours later another person called me and said that he could give me a better price if I would schedule for the next day or day after. I said I would consider. Then I did more research and learned that a law ws passed in 2000 (Washington initiative 713) making it illegal to trap any animal in...

Ni A

...They are certainly not worth their price. It is money wasted as far as I am concerned. It would be better used if given to a homeless person...

PissedConsumer643058

Edge Pest Control and Orkin Pros and Cons

Pros
  • Service techs
  • Spiders are gone
  • Service
  • Service tech
  • Friendly
  • Technicians
Cons
  • Tricked into signing contract
  • Crooks do not sign contracts
  • Shady billing practices hidden contracts
  • Customer service
  • Hate it
  • Customer service stinks

Edge Pest Control and Orkin Most Positive Reviews

Top rated reviews
5

We had never any problems with Edge pest control, the alway's call and do great work. If you have problems with the...

5

I have Orkin Pest Control at my home and business as do my other family members and I must say my tech Steve Capps is...

Edge Pest Control and Orkin Most Critical Reviews

Lowest rated reviews
1

I owed them for one bill and never talked with them after that. We had a verbal agreement that they would always call...

1

Orkin - Such a SCAM! There is absolutely no excuse for a company to send a tech (on the first scheduled inspection...

Edge Pest Control and Orkin Latest Reviews

Recent published reviews
1

I called for an estimate to get rid of a mole (perhaps moles.) They said that they trap them (which kills them.) Then th...

Read all 144 reviews
1

From start to finish this company will no exactly where the problem is and get you to sign a long term deal. I will...

Read all 220 reviews

Edge Pest Control and Orkin Products and Services

Most reviewed product and services
  • Edge Pest Control Pest Control (63 reviews)
  • Edge Pest Control Customer Care (22 reviews)
  • Edge Pest Control Sales Representative (10 reviews)
  • Orkin Pest Control (92 reviews)
  • Orkin Customer Care (24 reviews)
  • Orkin Mouse Pest Control (5 reviews)