PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Two Men And A Truck and Edens Moving Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Two Men And A Truck
Edens Moving Services

Two Men And A Truck and Edens Moving Services Overview

Total reviews 78 73
Company responses 0 0
Issues resolved 1 2

Two Men And A Truck and Edens Moving Services Consumer Ratings

Rank
157 out of 1093 in Transportation and Logistics category
31 out of 611 in Moving and Storage category
Customer service
135 in category
39 in category
Product or Service Quality
109 in category
36 in category
Exchange, Refund and Cancellation Policy
130 in category
27 in category
Price Affordability
130 in category
24 in category

Two Men And A Truck and Edens Moving Services Rating Details

Customer service
1.3 (34 reviews)
2.9 (50 reviews)
Reviewer's quote

..."They claim that they take pride in Customer Service. It's great to know that I have warned many people who were going to use this company to move and they never did! By the way, they lost!..

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...The entire experience was very stressful and customer service gives you lip service. I would never recommend Eden’s and also ask any mover if they are brokers before you commit to signing any contract. Check reviews..

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Product or Service Quality
1.5 (33 reviews)
2.7 (41 reviews)
Reviewer's quote

...I've read about your high standards and how you care for your customers with exceptionally high service but have yet to experience these things from TWO MEN AND A TRUCK®..

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What a joke! He did though, refund me the moneys they had collected for four hours of service. During most of this time, he didn’t allow me to look over the paperwork he had, when he did; I was shocked! This $900 was a “deposit” and these funds were to disappear after the cash paid the bill; this...

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Exchange, Refund and Cancellation Policy
1.2 (27 reviews)
2.7 (33 reviews)
Reviewer's quote

...No offer to refund at least 1 (should be 2) of the billed hours..

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...Customer service regurgitated policy about their limits of liability and referred me to their insurance carrier. I have made several moves in my life as a member of the United States Air Force. I have moved across country as well as overseas approximately 30 times...

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Price Affordability
1.7 (27 reviews)
3.3 (42 reviews)
Reviewer's quote

THAT'S NOT MY FAULT!!!!!!! I told the estimator straight up what was to be moved and given 1 price. But as far as 2 extra hours due to lack of equipment the company should have provided these movers, to move in a timely manner, YOU should be sucking up this extra charge, not me. Let alone safety...

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In one sentence, if you don’t want be threatened to cancel order in last minute, paid 70% more than the original price, get rude customer services people doing nothing but yelling at you—then DONOT USE THIS COMPANY!..

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Two Men And A Truck and Edens Moving Services Pros and Cons

Pros
  • One of the movers seemed to care and tried to handle things well
  • Movers and schedulers
  • Crew and the sales person
  • Professional staff
  • Customer service
  • Initial pick up friendly
Cons
  • Customer service
  • Stretching out the time it took to move
  • Not honoring claim policy
  • Customer service
  • That they stole from and lied to us
  • Reliability

Two Men And A Truck and Edens Moving Services Most Positive Reviews

Top rated reviews
5

Poor business practice. Refusing to take responsibility for items you lost

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5

My name is jeremy brewer. Budget Van Lines hired Eden's Moving Services for my cross country move. I staged everything...

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4.7

I moved from Ada Michigan to Wyoming MI a few weeks ago and had one of the best moving experiences you could ever wish...

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5

This is a Great company, I have Moved from CA to PA Back on December, Tom was really Helpful setting everything up for...

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Two Men And A Truck and Edens Moving Services Most Critical Reviews

Lowest rated reviews
1

was quoted 4 men 2 trucks 11 hours - $2400 - ended up being 16 hours & final bill $3510 -they were still moving...

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1

Moved from Denver to Virginia. They DESTROYED my furniture! I had a custom murphy bed $4000, glass front dresser and...

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1

On May 19, 2014 my belongings were moved by my local Two Men and a Truck. As a senior, I hired them because of their cl...

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1

– I have lost two days pay from work for taking off to receive a delivery that never came
– I was lied to for 6 days abo...

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Two Men And A Truck and Edens Moving Services Latest Reviews

Recent published reviews
1

They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my...

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5

My whole move went excellent. The movers helped me wrapped the furniture well and quickly got it into the truck. At the...

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1

This company is the worst moving company in history!!! The movers were extremely unprofessional. They damaged several pi...

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5

I highly recommend Edens moving for any of your moving needs.We had a wonderful experience on our recent move from...

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Two Men And A Truck and Edens Moving Services Products and Services

Most reviewed product and services
  • Two Men And A Truck Moving Service (40 reviews)
  • Two Men And A Truck Local Moving Service (3 reviews)
  • Two Men And A Truck Long Distance Moving Service (2 reviews)
  • Edens Moving Services Moving Service (28 reviews)
  • Edens Moving Services Long Distance Moving Service (21 reviews)
  • Edens Moving Services Local Moving Service (8 reviews)