PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edens Moving Services and PODS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edens Moving Services
PODS

Edens Moving Services and PODS Overview

Total reviews
73
225
Company responses
0
0
Issues resolved
2
5

PODS was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 225 reviews. It is 152 reviews more than Edens Moving Services received since Aug 10, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Edens Moving Services customer support team than with PODS customer service.

Edens Moving Services and PODS Consumer Ratings

Rank
29 out of 900 in Moving and Storage category
94 out of 900 in Moving and Storage category
Customer service
37 in category
68 in category
Staff
17 in category
50 in category
Reliability
22 in category
46 in category

According to consumer ratings and reviews, Edens Moving Services ranks 65 points higher in the Moving and Storage category than PODS. People gave Edens Moving Services 2.9 stars for Customer service criterion in Moving and Storage category and it is 165 points higher than the worst rated brand in this category. At the same time, PODS was rated 1.1 stars for Customer service criterion in this category and it is 134 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Edens Moving Services has a higher rating than PODS. Regarding Reliability criterion, consumers gave Edens Moving Services 3 stars and it is 89% greater than other in category. PODS however was rated 1.2 stars and it is 77% greater than other in category.

Edens Moving Services and PODS Rating Details

Customer service
2.9 (50 reviews)
1.1 (128 reviews)
Reviewer's quote

...The entire experience was very stressful and customer service gives you lip service. I would never recommend Eden’s and also ask any mover if they are brokers before you commit to signing any contract. Check reviews..

JR

...Stay away from this very poor customer service company. All they do is lie to you! Their customer service reps will do nothing to help you!..

Therese L
Staff
3.2 (46 reviews)
1.4 (111 reviews)
Reviewer's quote

...Each time, Time was wasted as the office staff who knew the job was found. This leader wasted over one hour calling back and forth. Thankfully, I was able to talk to the office staff but when the office became unavailable the heck hit the fan...

PissedConsumer1576424

Apparently PODS no longer has a storage facility in Longmont, CO, but they haven't even informed their own staff or management? I was told by some of the workers in the now empty warehouse that PODS moved out about a month previously, but is still sending customers and deliveries there. I wasted a...

Judith O
Reliability
3 (45 reviews)
1.2 (117 reviews)
Reviewer's quote

I highly recommend Edens moving for any of your moving needs.We had a wonderful experience on our recent move from Denver Colorado to Albuquerque New Mexico. The movers were very nice, very careful, and quick. They were able to move us out of our two-bedroom apartment on the second floor with zero...

Harriet F

My bill went behind I paid them and they charge me a fee because they set up a auction then they canceled the auction.i went behind again they scheduled a unction again and charged me another fee so I call and say week the last time I made a partial payment you canceled the auction...these two rude...

Thai

Edens Moving Services and PODS Pros and Cons

Pros
  • Professional staff
  • Customer service
  • Initial pick up friendly
  • Having a container in driveway to pack ourselves
  • Idea of being able to pack myself
  • Concept of pods
Cons
  • Customer service
  • That they stole from and lied to us
  • Reliability
  • Customer service
  • Business practices
  • Scheduling issues

Edens Moving Services and PODS Most Positive Reviews

Top rated reviews
5

My name is jeremy brewer. Budget Van Lines hired Eden's Moving Services for my cross country move. I staged everything...

5

Your Customer Service handled my request seamlessly.

Edens Moving Services and PODS Most Critical Reviews

Lowest rated reviews
1

Moved from Denver to Virginia. They DESTROYED my furniture! I had a custom murphy bed $4000, glass front dresser and...

1

Pods is a total rip off.
We were quoted a delivery charge of $296 to drop off our Pod. Our house deal fell through and w...

Edens Moving Services and PODS Latest Reviews

Recent published reviews
5

My whole move went excellent. The movers helped me wrapped the furniture well and quickly got it into the truck. At the...

Read all 73 reviews
1

My bill went behind I paid them and they charge me a fee because they set up a auction then they canceled the auction.i...

Read all 225 reviews

Edens Moving Services and PODS Products and Services

Most reviewed product and services
  • Edens Moving Services Moving Service (28 reviews)
  • Edens Moving Services Long Distance Moving Service (21 reviews)
  • Edens Moving Services Local Moving Service (8 reviews)
  • Pods Moving Service (41 reviews)
  • Pods Customer Care (33 reviews)
  • Pods Long Distance Moving Service (24 reviews)