PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlatRate Moving and Edens Moving Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FlatRate Moving
Edens Moving Services

FlatRate Moving and Edens Moving Services Overview

Total reviews
18
73
Company responses
0
0
Issues resolved
0
2

Edens Moving Services was first mentioned on PissedConsumer on Aug 10, 2012 and since then this brand received 73 reviews. It is 55 reviews more than FlatRate Moving received since Jun 25, 2010.

FlatRate Moving and Edens Moving Services Consumer Ratings

Rank
122 out of 714 in Moving and Storage category
30 out of 714 in Moving and Storage category
Customer service
153 in category
38 in category
Exchange, Refund and Cancellation Policy
125 in category
25 in category
Price Affordability
90 in category
24 in category

According to consumer ratings and reviews, Edens Moving Services ranks 92 points higher in the Moving and Storage category than FlatRate Moving. People gave FlatRate Moving 1 stars for Customer service criterion in Moving and Storage category and it is 58 points higher than the worst rated brand in this category. At the same time, Edens Moving Services was rated 2.9 stars for Customer service criterion in this category and it is 173 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Edens Moving Services has a higher rating than FlatRate Moving. Regarding Price Affordability criterion, consumers gave FlatRate Moving 1.2 stars and it is 57% greater than other in category. Edens Moving Services however was rated 3.3 stars and it is 89% greater than other in category.

FlatRate Moving and Edens Moving Services Rating Details

Customer service
1 (11 reviews)
2.9 (50 reviews)
Reviewer's quote

Appalling customer service and poor performing removalists. Paid a premium for air freight for a international moved (assured two week delivery) almost six week later goods arrived, poor communication throughout, no update on delay, still no compensation despite me having an empty rented house at...

Jamare

...The entire experience was very stressful and customer service gives you lip service. I would never recommend Eden’s and also ask any mover if they are brokers before you commit to signing any contract. Check reviews..

JR
Exchange, Refund and Cancellation Policy
1 (10 reviews)
2.7 (33 reviews)
Reviewer's quote

We moved from Fort Lauderdale to Los Angeles area. Company gave a 14 business days window for move-in with 24 hours notice. I called as soon as we closed the house and begged them to deliver sooner but they said it was not possible. I just had to wait. Yet, they did not give us 24 hours notice and...

Corwin

What a joke! He did though, refund me the moneys they had collected for four hours of service. During most of this time, he didn’t allow me to look over the paperwork he had, when he did; I was shocked! This $900 was a “deposit” and these funds were to disappear after the cash paid the bill; this...

PissedConsumer1576424
Price Affordability
1.2 (9 reviews)
3.3 (42 reviews)
Reviewer's quote

...All of our boxes were damaged - they piled boxes on top of boxes - furniture what ever it was no regard of label (Breakables/Fragile) - They quoted me a price on Blankets - then charged me more - This has been our worst moving experience - even day labors or non professional movers care more about our stuff than these guys!! Once they got paid they...

PissedConsumer901530

In one sentence, if you don’t want be threatened to cancel order in last minute, paid 70% more than the original price, get rude customer services people doing nothing but yelling at you—then DONOT USE THIS COMPANY!..

PissedConsumer1191709

FlatRate Moving and Edens Moving Services Pros and Cons

Pros
No votes
  • Professional staff
  • Customer service
  • Initial pick up friendly
Cons
  • Run around
  • Poor customer service
  • Want to charge me for their mistakes
  • Customer service
  • That they stole from and lied to us
  • Reliability

FlatRate Moving and Edens Moving Services Most Positive Reviews

Top rated reviews
No votes
5

My name is jeremy brewer. Budget Van Lines hired Eden's Moving Services for my cross country move. I staged everything...

FlatRate Moving and Edens Moving Services Most Critical Reviews

Lowest rated reviews
1

The New York City location is the worst. They lie to the customer's by creating a out of this work experience like...

1

Moved from Denver to Virginia. They DESTROYED my furniture! I had a custom murphy bed $4000, glass front dresser and...

FlatRate Moving and Edens Moving Services Latest Reviews

Recent published reviews

I would not recommend these people to anyone. The movers damaged a lot of my items and destroyed my walls. One of my...

Read all 18 reviews
5

My whole move went excellent. The movers helped me wrapped the furniture well and quickly got it into the truck. At the...

Read all 73 reviews

FlatRate Moving and Edens Moving Services Products and Services

Most reviewed product and services
  • Flatrate Moving Moving Service (11 reviews)
  • Flatrate Moving International Moving Service (1 review)
  • Flatrate Moving Long Distance Moving Service (1 review)
  • Edens Moving Services Moving Service (28 reviews)
  • Edens Moving Services Long Distance Moving Service (21 reviews)
  • Edens Moving Services Local Moving Service (8 reviews)