PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edens Moving Services and FlatRate Moving as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edens Moving Services
FlatRate Moving

Edens Moving Services and FlatRate Moving Overview

Total reviews
73
18
Company responses
0
0
Issues resolved
2
0

Edens Moving Services and FlatRate Moving Consumer Ratings

Rank
31 out of 587 in Moving and Storage category
126 out of 587 in Moving and Storage category
Customer service
39 in category
174 in category
Reliability
28 in category
138 in category
Value for money
20 in category
139 in category
Price Affordability
24 in category
96 in category

Edens Moving Services and FlatRate Moving Rating Details

Customer service
2.9 (50 reviews)
1 (11 reviews)
Reviewer's quote

...The entire experience was very stressful and customer service gives you lip service. I would never recommend Eden’s and also ask any mover if they are brokers before you commit to signing any contract. Check reviews..

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Appalling customer service and poor performing removalists. Paid a premium for air freight for a international moved (assured two week delivery) almost six week later goods arrived, poor communication throughout, no update on delay, still no compensation despite me having an empty rented house at...

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Reliability
3 (45 reviews)
1 (9 reviews)
Reviewer's quote

I highly recommend Edens moving for any of your moving needs.We had a wonderful experience on our recent move from Denver Colorado to Albuquerque New Mexico. The movers were very nice, very careful, and quick. They were able to move us out of our two-bedroom apartment on the second floor with zero...

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FlatRate Moving moved me over a year ago. I have still not recovered from the damage they inflicted on me.FlatRate smashed or damaged all of my antique furniture, concealed the damage from me, leaving me to discover it the morning after the move, smashed or damaged many of my other possessions...

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Value for money
3.2 (43 reviews)
1 (5 reviews)
Reviewer's quote

...We stopped payment and again, he threatened me, assuring me again that he would get his money. When I asked exactly what these charges were for, he said it didn’t matter, the judge would side with him. At this point, I had put more hours into this move in the past 24 hours than they did...

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MONEY WASTED!!!! NEVER USE!!!! HORRIBLE SERVICE! All of our boxes were damaged - they piled boxes on top of boxes - furniture what ever it was no regard of label (Breakables/Fragile) - They quoted me a price on Blankets - then charged me more - This has been our worst moving experience - even day...

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Price Affordability
3.3 (42 reviews)
1.2 (9 reviews)
Reviewer's quote

In one sentence, if you don’t want be threatened to cancel order in last minute, paid 70% more than the original price, get rude customer services people doing nothing but yelling at you—then DONOT USE THIS COMPANY!..

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...With pics, websites showing the price of everything I owned. Below is a full copy of the email I got back from claims. Dear Elizabeth, Please accept our sincerest apologies for any inconvenience that you may have experienced with your recent move...

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Edens Moving Services and FlatRate Moving Pros and Cons

Pros
  • Professional staff
  • Customer service
  • Initial pick up friendly
No votes
Cons
  • Customer service
  • That they stole from and lied to us
  • Reliability
  • Run around
  • Poor customer service
  • Want to charge me for their mistakes

Edens Moving Services and FlatRate Moving Most Positive Reviews

Top rated reviews
5

My name is jeremy brewer. Budget Van Lines hired Eden's Moving Services for my cross country move. I staged everything...

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No votes
5

This is a Great company, I have Moved from CA to PA Back on December, Tom was really Helpful setting everything up for...

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No votes

Edens Moving Services and FlatRate Moving Most Critical Reviews

Lowest rated reviews
1

Moved from Denver to Virginia. They DESTROYED my furniture! I had a custom murphy bed $4000, glass front dresser and...

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1

The New York City location is the worst. They lie to the customer's by creating a out of this work experience like...

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1

– I have lost two days pay from work for taking off to receive a delivery that never came
– I was lied to for 6 days abo...

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1

When I arranged this move with the coordinator in NY - who, by the way, was efficient and a pleasure to work with - I to...

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Edens Moving Services and FlatRate Moving Latest Reviews

Recent published reviews
5

My whole move went excellent. The movers helped me wrapped the furniture well and quickly got it into the truck. At the...

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No votes

I would not recommend these people to anyone. The movers damaged a lot of my items and destroyed my walls. One of my...

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5

I highly recommend Edens moving for any of your moving needs.We had a wonderful experience on our recent move from...

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1

FlatRate Moving moved me over a year ago. I have still not recovered from the damage they inflicted on me.
FlatRate smash...

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Edens Moving Services and FlatRate Moving Products and Services

Most reviewed product and services
  • Edens Moving Services Moving Service (28 reviews)
  • Edens Moving Services Long Distance Moving Service (21 reviews)
  • Edens Moving Services Local Moving Service (8 reviews)
  • Flatrate Moving Moving Service (11 reviews)
  • Flatrate Moving International Moving Service (1 review)
  • Flatrate Moving Long Distance Moving Service (1 review)