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Eddie Bauer

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $6.2K CLAIMED LOSSES
  • $152 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Quality 3
  • Products at the sale prices are good 3
  • Jeans 3
  • Replaced jacket 1
  • Replaced boots 1

Customers don't like

  • Conflicting information7
  • Bad customer service7
  • Poor response4
  • Shipping3
  • Service2
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 35 COMPANY RESPONSES
  • 499 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Incompetent people5
  • Delivery service4
  • Unresponsive customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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