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Eddie Bauer

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Quality 3
  • Jeans 3
  • Products at the sale prices are good 3
  • Product quality and value with discounts 1
  • Replaced boots 1

Customers don't like

  • Conflicting information7
  • Bad customer service4
  • Poor response4
  • Shipping3
  • Service2
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 474 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service19
  • Bad quality6
  • Incompetent people5
  • Delivery service3
  • Lack of communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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