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Eddie Bauer

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $153 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Quality 3
  • Products at the sale prices are good 3
  • Jeans 3
  • Replaced boots 1
  • Products 1

Customers don't like

  • Conflicting information7
  • Poor response4
  • Bad customer service4
  • Shipping3
  • Service2
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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $150 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product selection online 4
  • Prodcut selection 3
  • Product 2
  • Theoretical size range offered 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates4
  • Poor customer service4
  • Too many popular products in continuous back order status2
  • Quality of products in decline2
  • Takes forever to get boots1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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