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Eddie Bauer

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $143 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Jeans 3
  • Quality 3
  • Products at the sale prices are good 2
  • I love the store i go to 1
  • Pants 1

Customers don't like

  • Conflicting information8
  • Poor response8
  • Service7
  • Shipping5
  • Customer service3
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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $137 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Product selection online 2
  • Prodcut selection 2
  • Product 2
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Quality of products in decline7
  • Way it currently operates7
  • Poor customer service4
  • No clerk personality2
  • Too many popular products in continuous back order status2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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