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Eddie Bauer
Lane Bryant

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Eddie Bauer

Eddie Bauer

1.9
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 220 TOTAL REVIEWS
Rank
333 out of 2441
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    25%
  • AVG CALL DURATION
    04:03
  • ISSUES RESOLVED
    0%
Top Products and Services
2
46 reviews
2.1
24 reviews
3.5
8 reviews
Lane Bryant

Lane Bryant

2.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 132 TOTAL REVIEWS
Rank
198 out of 2441
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    05:02
  • ISSUES RESOLVED
    38%
Top Products and Services
2.3
18 reviews
Bra
2.8
14 reviews
2.6
13 reviews

How would you compare Eddie Bauer vs Lane Bryant?

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Anonymous
#1764274
Customer service
Just as unhelpful.
Product or Service Quality
Lane's quality is worse.

Their availability has certainly dwindled in my case over the years. It saddens me to see that Lane Bryant used to carry tall in the store. After all, I was told that's what was significant about the store was when it opened. Now you can only find tall's online, according to the salesperson in the store.

And the quality of jeans has definitely gotten worse. They have the nerve to charge more money for jeans that don't even last half as long as their jeans used to.

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