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Eddie Bauer

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $153 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Quality 3
  • Products at the sale prices are good 3
  • Jeans 3
  • Replaced boots 1
  • Products 1

Customers don't like

  • Conflicting information7
  • Poor response4
  • Bad customer service4
  • Shipping3
  • Service2
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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1293 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Product 13
  • Coupons 5
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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