Ecyclebest vs Tracfone

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Ecyclebest

Computers
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 247 TOTAL REVIEWS
  • $24.8K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • That they give high quotes 4
  • High value on device 2
  • Theresa 1
  • Were very nice on the phone 1
  • Website 1

Customers don't like

  • False advertising44
  • Bait-and-switch31
  • Ignoring my complaint29
  • Worst customer service27
  • Worst customer service ever20

Products by Ecyclebest

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Tracfone

Telecommunications
  • 10 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $735 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Rude customer service people11
  • Customer service10
  • Service while trying add minutes7

Products by Tracfone

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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