PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ecowater Systems and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ecowater Systems

Ecowater Systems

Has verified representatives
2.5
Whirlpool

Whirlpool

1.6
Ecowater Systems
Whirlpool

Ecowater Systems and Whirlpool Overview

Total reviews
158
1288
Company responses
5
0
Issues resolved
2
11

Whirlpool was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1288 reviews. It is 1130 reviews more than Ecowater Systems received since Sep 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ecowater Systems customer support team and Whirlpool customer service.

Ecowater Systems and Whirlpool Consumer Ratings

Rank
39 out of 955 in Utility category
370 out of 2619 in Appliances and Electronics category
Product or Service Quality
33 in category
317 in category
Customer service
31 in category
228 in category
Price Affordability
44 in category
284 in category

Ecowater Systems and Whirlpool Rating Details

Product or Service Quality
2.6 (59 reviews)
1.2 (340 reviews)
Reviewer's quote

...I have been very pleased with my water softner and the service is great..

Dale B

I had an error code on my washer (5 months old) that was NOT in the manual (should have been) and Whirlpool very cleverly has farmed out its customer service to another entity that wants your credit card info to charge you for information that the company didn't provide. Will buy differently next...

Susan T
Customer service
2.3 (56 reviews)
1.3 (314 reviews)
Reviewer's quote

It’s no mistake that ecowater has no corporate customer service line or any interest in collecting info on customer satisfaction. If you call ecowater they dump you back to their distributors, including state level convicted trangessors like EQA. I am going on a campaign to expose this as much as I...

JOHN R

Called the Whirlpool Customer service, still under warranty and confirmed they will send technician come over to repair it on Dec 20th. 2019. Then I took day off to wait for the guy and then I got call from the technician saying that he doesn't have the parts!!!!!!! How ridiculous IT IS!!!! I asked...

Judieth
Price Affordability
2.3 (49 reviews)
2.2 (260 reviews)
Reviewer's quote

So I contacted the local dealer and asked for the price of the part and was quoted $400! I said I just a part not a new system and she responded that is the price for the Manifold! I said forget it and hung up. So I shopped around and found an Ecopure RO system from Home Depot that looked the same...

PissedConsumer1399028

In return, we would come to Home Depot and purchase a new front load washer of a different make and would pay any difference in the final price. The store manager stepped up and made it happen just as we had requested. Whirlpool told Home Depot that they we not going to be responsible for the...

John K

Ecowater Systems and Whirlpool Pros and Cons

Pros
  • System and results
  • Quality units
  • Great manufacturer
  • I will never buy whirlpool appliance
  • Design
  • Quality look
Cons
  • Customer service
  • Bad equipment
  • Impossible to talk with co rep
  • Unhelpful customer service
  • Customer service
  • Shabby product

Ecowater Systems and Whirlpool Most Positive Reviews

Top rated reviews
5

Jim O Brien is a happy go lucky guy that always has a positive outlook on life no matter how bad things are. He...

5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

Ecowater Systems and Whirlpool Most Critical Reviews

Lowest rated reviews
1

In Cape Breton the Ecowater person set up shop and said he owned the company. Then he said that releasing chlorine into...

1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

Ecowater Systems and Whirlpool Latest Reviews

Recent published reviews
5

I have owned my Ecowater water softner for about 2 years. Have not had any problem with my unit. I bought the Wifi unit...

Read all 158 reviews
1.7

I had an error code on my washer (5 months old) that was NOT in the manual (should have been) and Whirlpool very...

Read all 1288 reviews

Ecowater Systems and Whirlpool Products and Services

Most reviewed product and services
  • Ecowater Systems Filtration System (22 reviews)
  • Ecowater Systems Water Softener (18 reviews)
  • Ecowater Systems Customer Care (10 reviews)
  • Whirlpool Washing Machine (311 reviews)
  • Whirlpool Refrigerator (279 reviews)
  • Whirlpool Dishwasher (72 reviews)