PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ecowater Systems and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ecowater Systems
Whirlpool

Ecowater Systems and Whirlpool Overview

Total reviews 164 1479
Company responses 5 0
Issues resolved 2 14

Ecowater Systems and Whirlpool Consumer Ratings

Rank
49 out of 790 in Utility category
440 out of 1835 in Appliances and Electronics category
Product or Service Quality
No votes
338 in category
Customer service
No votes
245 in category
Price Affordability
No votes
322 in category
Diversity of Products or Services
No votes
236 in category

Ecowater Systems and Whirlpool Rating Details

Product or Service Quality
No votes
1.2 (436 reviews)
Reviewer's quote

...I have been very pleased with my water softner and the service is great..

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Called customer service over 10 times and have had 7 technicians try to fix my fridge. The last time I called Whirlpool and after waiting for an hour to speak with someone (typical wait times are an hour to 1. 5 hours) they told me there was nothing they could do and told me to contact Lowe's where...

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Customer service
No votes
1.3 (410 reviews)
Reviewer's quote

It’s no mistake that ecowater has no corporate customer service line or any interest in collecting info on customer satisfaction. If you call ecowater they dump you back to their distributors, including state level convicted trangessors like EQA. I am going on a campaign to expose this as much as I...

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Customer service poor plain and simple poor none..

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Price Affordability
No votes
2.1 (336 reviews)
Reviewer's quote

So I contacted the local dealer and asked for the price of the part and was quoted $400! I said I just a part not a new system and she responded that is the price for the Manifold! I said forget it and hung up. So I shopped around and found an Ecopure RO system from Home Depot that looked the same...

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...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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Diversity of Products or Services
No votes
2.2 (288 reviews)
Reviewer's quote

I have had nothing but excellent service and quality products since day one. The Owner Brian in Vegas helped bail me out of trouble on day one of moving into my new home. Not only did he come out to help ease my pain (leak in the wall from a non-skilled installer), but had his crew come out the...

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...I am not sure why he told me that, but it was concrete confirmation on the “Quality” of Whirlpool’s Appliances/Products. After a little while, he opened the dryer door and the shirt was still wet. He added more time on the dryer...

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Ecowater Systems and Whirlpool Pros and Cons

Pros
  • System and results
  • Quality units
  • Great manufacturer
  • I will never buy whirlpool appliance
  • Never will buy whirlpool again
  • Design
Cons
  • Customer service
  • Bad equipment
  • Nightmare
  • Unhelpful customer service
  • Customer service
  • Quality of appliances

Ecowater Systems and Whirlpool Most Positive Reviews

Top rated reviews
5

Jim O Brien is a happy go lucky guy that always has a positive outlook on life no matter how bad things are. He...

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

People need to realize that EcoWater Systems is a manufacturer and distributor. They do not sell nor install nor...

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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Ecowater Systems and Whirlpool Most Critical Reviews

Lowest rated reviews
1

In Cape Breton the Ecowater person set up shop and said he owned the company. Then he said that releasing chlorine into...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

Had my system for a little over 4 years and having issues. Paid $4,800 when installed And was told it would take...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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Ecowater Systems and Whirlpool Latest Reviews

Recent published reviews
1.4

This may be long but worth the read. Please bear with me. we recently moved to Kansas as a military family. Because of...

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3.2

Bought Whirlpool side by side w/ ice and water dispenser in 2018. 6 mos. later ice dispenser broke, repaired, same 6...

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No votes

Nothing just want to pay off this water system

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1

I've had my fridge for 9 months and it hasn't worked well since we got it. Called customer service over 10 times and...

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Ecowater Systems and Whirlpool Products and Services

Most reviewed product and services
  • Ecowater Systems Filtration System (23 reviews)
  • Ecowater Systems Water Softener (22 reviews)
  • Ecowater Systems Owner (3 reviews)
  • Whirlpool Washing Machine (327 reviews)
  • Whirlpool Refrigerator (306 reviews)
  • Whirlpool Dishwasher (80 reviews)