PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kinetico and Ecowater Systems as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kinetico
Ecowater Systems

Kinetico and Ecowater Systems Overview

Total reviews 93 164
Company responses 0 5
Issues resolved 0 2

Kinetico and Ecowater Systems Consumer Ratings

Rank
39 out of 797 in Utility category
49 out of 797 in Utility category
Customer service
37 in category
38 in category
Product or Service Quality
36 in category
38 in category
Price Affordability
53 in category
55 in category
Diversity of Products or Services
43 in category
44 in category

Kinetico and Ecowater Systems Rating Details

Customer service
2.3 (42 reviews)
2.2 (60 reviews)
Reviewer's quote

...System works well, but customer service sucks. Got a bill for $179 with no line item. Called and asked what bill was for..

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It’s no mistake that ecowater has no corporate customer service line or any interest in collecting info on customer satisfaction. If you call ecowater they dump you back to their distributors, including state level convicted trangessors like EQA. I am going on a campaign to expose this as much as I...

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Product or Service Quality
2.6 (37 reviews)
2.6 (63 reviews)
Reviewer's quote

...Inferior product and poor service. Dont waste your money!..

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...I have been very pleased with my water softner and the service is great..

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Price Affordability
2.3 (33 reviews)
2.3 (52 reviews)
Reviewer's quote

I called out Kinetico and for other different companies wanting to get the best price in the best system possible. When Kinetico came in the door with a price of $4,500 I about fell over. Their product seemed amazing and I thought it would be a great purchase but being 82 years old I wasn't sure...

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So I contacted the local dealer and asked for the price of the part and was quoted $400! I said I just a part not a new system and she responded that is the price for the Manifold! I said forget it and hung up. So I shopped around and found an Ecopure RO system from Home Depot that looked the same...

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Diversity of Products or Services
2.8 (32 reviews)
2.7 (49 reviews)
Reviewer's quote

...inslalled outside and during the hurricane, the system had no issues since it is non-electric! We love our system! I have seen comments on price, but their products are the best value. The local dealer was a great experience for us, as...

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I have had nothing but excellent service and quality products since day one. The Owner Brian in Vegas helped bail me out of trouble on day one of moving into my new home. Not only did he come out to help ease my pain (leak in the wall from a non-skilled installer), but had his crew come out the...

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Kinetico and Ecowater Systems Pros and Cons

Pros
  • Quality of the system
  • Efficiency of the unit
  • Water
  • System and results
  • Quality units
  • Great manufacturer
Cons
  • Repair service
  • Product performance
  • Price
  • Customer service
  • Bad equipment
  • Nightmare

Kinetico and Ecowater Systems Most Positive Reviews

Top rated reviews
5

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This...

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5

Jim O Brien is a happy go lucky guy that always has a positive outlook on life no matter how bad things are. He...

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5

I love Kinetico, and I am so thankful to have it in my house.
And when we move to another house, our kinetico system wi...

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5

People need to realize that EcoWater Systems is a manufacturer and distributor. They do not sell nor install nor...

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Kinetico and Ecowater Systems Most Critical Reviews

Lowest rated reviews
1

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues...

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1

In Cape Breton the Ecowater person set up shop and said he owned the company. Then he said that releasing chlorine into...

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1

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their...

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1

Had my system for a little over 4 years and having issues. Paid $4,800 when installed And was told it would take...

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Kinetico and Ecowater Systems Latest Reviews

Recent published reviews
1.3

I purchased a dual system because of the high iron content in the well water in New Hampshire. Its never worked very...

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1.4

This may be long but worth the read. Please bear with me. we recently moved to Kansas as a military family. Because of...

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1.6

I am in Massachusetts and have found that my local Kinetico system is great when it works, but service is an issue. You...

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No votes

Nothing just want to pay off this water system

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Kinetico and Ecowater Systems Products and Services

Most reviewed product and services
  • Kinetico Water Softener (38 reviews)
  • Kinetico Filtration System (9 reviews)
  • Kinetico K5 Water Filtration System (6 reviews)
  • Ecowater Systems Filtration System (23 reviews)
  • Ecowater Systems Water Softener (22 reviews)
  • Ecowater Systems Owner (3 reviews)