PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ecowater Systems and Kinetico as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ecowater Systems
Kinetico

Ecowater Systems and Kinetico Overview

Total reviews 165 91
Company responses 5 0
Issues resolved 2 0

Ecowater Systems and Kinetico Consumer Ratings

Rank
45 out of 782 in Utility category
36 out of 782 in Utility category
Product or Service Quality
37 in category
32 in category
Customer service
34 in category
33 in category
Price Affordability
52 in category
48 in category
Diversity of Products or Services
40 in category
39 in category

Ecowater Systems and Kinetico Rating Details

Product or Service Quality
2.6 (63 reviews)
2.7 (35 reviews)
Reviewer's quote

...I have been very pleased with my water softner and the service is great..

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00 plus to make service calls even if under warranty! Should have stayed with the electric system I originally had it always worked until hit by lightning! (19 years it worked). Another company stopped by at my request and told me it was installed wrong, should have had a cartridge pre-filter in...

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Customer service
2.2 (60 reviews)
2.4 (40 reviews)
Reviewer's quote

It’s no mistake that ecowater has no corporate customer service line or any interest in collecting info on customer satisfaction. If you call ecowater they dump you back to their distributors, including state level convicted trangessors like EQA. I am going on a campaign to expose this as much as I...

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...System works well, but customer service sucks. Got a bill for $179 with no line item. Called and asked what bill was for..

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Price Affordability
2.3 (52 reviews)
2.4 (31 reviews)
Reviewer's quote

So I contacted the local dealer and asked for the price of the part and was quoted $400! I said I just a part not a new system and she responded that is the price for the Manifold! I said forget it and hung up. So I shopped around and found an Ecopure RO system from Home Depot that looked the same...

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I called out Kinetico and for other different companies wanting to get the best price in the best system possible. When Kinetico came in the door with a price of $4,500 I about fell over. Their product seemed amazing and I thought it would be a great purchase but being 82 years old I wasn't sure...

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Diversity of Products or Services
2.7 (49 reviews)
2.9 (30 reviews)
Reviewer's quote

I have had nothing but excellent service and quality products since day one. The Owner Brian in Vegas helped bail me out of trouble on day one of moving into my new home. Not only did he come out to help ease my pain (leak in the wall from a non-skilled installer), but had his crew come out the...

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...inslalled outside and during the hurricane, the system had no issues since it is non-electric! We love our system! I have seen comments on price, but their products are the best value. The local dealer was a great experience for us, as...

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Ecowater Systems and Kinetico Pros and Cons

Pros
  • System and results
  • Quality units
  • Great manufacturer
  • Quality of the system
  • Efficiency of the unit
  • Water
Cons
  • Customer service
  • Bad equipment
  • Nightmare
  • Repair service
  • Product performance
  • Customer service

Ecowater Systems and Kinetico Most Positive Reviews

Top rated reviews
5

Jim O Brien is a happy go lucky guy that always has a positive outlook on life no matter how bad things are. He...

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5

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This...

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5

People need to realize that EcoWater Systems is a manufacturer and distributor. They do not sell nor install nor...

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5

I love Kinetico, and I am so thankful to have it in my house.
And when we move to another house, our kinetico system wi...

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Ecowater Systems and Kinetico Most Critical Reviews

Lowest rated reviews
1

In Cape Breton the Ecowater person set up shop and said he owned the company. Then he said that releasing chlorine into...

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1

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues...

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1

Had my system for a little over 4 years and having issues. Paid $4,800 when installed And was told it would take...

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1

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their...

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Ecowater Systems and Kinetico Latest Reviews

Recent published reviews
1.4

This may be long but worth the read. Please bear with me. we recently moved to Kansas as a military family. Because of...

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1

We had an appointment today between 1-5pm. Nobody ever showed up, we called twice to confirm and were told that...

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No votes

Nothing just want to pay off this water system

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No votes

We Payed this rip off company for there water system It is the biggest rip off ever , they been here no less then 3...

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Ecowater Systems and Kinetico Products and Services

Most reviewed product and services
  • Ecowater Systems Filtration System (23 reviews)
  • Ecowater Systems Water Softener (22 reviews)
  • Ecowater Systems Customer Care (10 reviews)
  • Kinetico Water Softener (38 reviews)
  • Kinetico Filtration System (8 reviews)
  • Kinetico K5 Water Filtration System (6 reviews)