PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sleep Inn Hotels and Econo Lodge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sleep Inn Hotels
Econo Lodge

Sleep Inn Hotels and Econo Lodge Overview

Total reviews
39
161
Company responses
0
0
Issues resolved
0
0

Econo Lodge was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 161 reviews. It is 122 reviews more than Sleep Inn Hotels received since Aug 26, 2010.

Sleep Inn Hotels and Econo Lodge Consumer Ratings

Rank
156 out of 1802 in Hotels and Resorts category
231 out of 1802 in Hotels and Resorts category
Staff
151 in category
193 in category
Exchange, Refund and Cancellation Policy
78 in category
131 in category
Diversity of Products or Services
100 in category
182 in category

According to consumer ratings and reviews, Sleep Inn Hotels ranks 75 points higher in the Hotels and Resorts category than Econo Lodge. People gave Sleep Inn Hotels 1.8 stars for Staff criterion in Hotels and Resorts category and it is 248 points higher than the worst rated brand in this category. At the same time, Econo Lodge was rated 1.5 stars for Staff criterion in this category and it is 206 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Sleep Inn Hotels has a higher rating than Econo Lodge. Regarding Diversity of Products or Services criterion, consumers gave Sleep Inn Hotels 2.1 stars and it is 75% greater than other in category. Econo Lodge however was rated 1.5 stars and it is 54% greater than other in category.

Sleep Inn Hotels and Econo Lodge Rating Details

Staff
1.8 (17 reviews)
1.5 (75 reviews)
Reviewer's quote

Staff were very friendly & helpful. My only issues are the no pets policy (many people travel with pets these days) & the “green” policies. While I applaud any attempt to lessen the carbon footprint, I don’t think only providing fresh towels every 3 days is the way to go! I think a much greater...

Christine A

Location was disgusting, smelly and the staff were useless..

Jazmon
Exchange, Refund and Cancellation Policy
1.7 (16 reviews)
1.3 (65 reviews)
Reviewer's quote

Mexico, is pending the return of a cancellation for 3 months, I called and went to the hotel to see the manager directly on several occasions and they deny me saying he is out of town or has already left. I require an ASAP response for the return of the outstanding money (MXN 10,220. 00)...

Jorge H

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

Tammy B
Diversity of Products or Services
2.1 (16 reviews)
1.5 (58 reviews)
Reviewer's quote

Ive been staying at your sleep inn hotel for over the last four months staying every other week for two days customer service has gotten terrible I woke up this morning to burnt eggs uncook sausage gluing gummy waffles countertops dirty food not stack properly workers standing around talking to...

Timothy

...This place was one of the worst services I've ever been. They were very judgmental and stereotyping multiple American customers. I am very disappointed in this business for the cowardly acts of cruelty, I witnessed living here...

Luis S

Sleep Inn Hotels and Econo Lodge Pros and Cons

Pros
  • Hot breakfast
  • Clean
  • Room was clean and modern
  • Location
  • Being close to where i needed to be
  • Guy at the front desk tried to help but he wasnt the manager
Cons
  • Customer service was terrible
  • Customer service
  • Breakfast buffet was empty
  • Bed bugs
  • Filthy and disgusting room
  • Because the gm would not do a thing to solve the issue

Sleep Inn Hotels and Econo Lodge Most Positive Reviews

Top rated reviews
4.5

First, I stayed in 2 Sleep Inns recently ( Middlesboro, KY & Winchester, VA). Both were clean & comfortable (the beds we...

5

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

Sleep Inn Hotels and Econo Lodge Most Critical Reviews

Lowest rated reviews
1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

1

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

Sleep Inn Hotels and Econo Lodge Latest Reviews

Recent published reviews
1

I checked into sleep in Georgetown Guyana on Monday night woke up Tuesday morning fell after stepping my feet on the...

Read all 39 reviews
1.9

It was okay at the business for about a week until l started getting harassed and threatened by the female co-workers...

Read all 161 reviews

Sleep Inn Hotels and Econo Lodge Products and Services

Most reviewed product and services
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Customer Care (3 reviews)
  • Sleep Inn Hotels Manager (3 reviews)
  • Econo Lodge Room (55 reviews)
  • Econo Lodge Sanitary Conditions (19 reviews)
  • Econo Lodge Customer Care (16 reviews)