PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Econo Lodge and Northey Street House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Econo Lodge
Northey Street House

Econo Lodge and Northey Street House Overview

Total reviews
161
1
Company responses
0
0
Issues resolved
0
0

Econo Lodge was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 161 reviews. It is 160 reviews more than Northey Street House received since Jul 15, 2016.

Econo Lodge and Northey Street House Consumer Ratings

Rank
232 out of 1802 in Hotels and Resorts category
1126 out of 1802 in Hotels and Resorts category
Customer service
168 in category
No votes
Staff
193 in category
No votes
Price Affordability
134 in category
No votes

According to consumer ratings and reviews, Econo Lodge ranks 894 points higher in the Hotels and Resorts category than Northey Street House. People gave Econo Lodge 1.3 stars for Customer service criterion in Hotels and Resorts category and it is 244 points higher than the worst rated brand in this category. Regarding Price Affordability criterion, consumers gave Econo Lodge 2 stars and it is 67% greater than other in category.

Econo Lodge and Northey Street House Rating Details

Customer service
1.3 (76 reviews)
No votes
Reviewer's quote

...This manager is going to do nothing but damage this hotel and run it into the ground with her terrible customer service. I voiced my complaints but she did not care and treated me terribly. Obviously she doesn't care about treating their faithful guests in a loyal and courteous manner...

Dana W

No items

Staff
1.5 (75 reviews)
No votes
Reviewer's quote

Location was disgusting, smelly and the staff were useless..

Jazmon

No items

Price Affordability
2 (70 reviews)
No votes
Reviewer's quote

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

Tammy B

No items

Econo Lodge and Northey Street House Pros and Cons

Pros
  • Location
  • Being close to where i needed to be
  • Guy at the front desk tried to help but he wasnt the manager
No votes
Cons
  • Bed bugs
  • Filthy and disgusting room
  • Because the gm would not do a thing to solve the issue
No votes

Econo Lodge and Northey Street House Most Positive Reviews

Top rated reviews
5

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

No votes

Econo Lodge and Northey Street House Most Critical Reviews

Lowest rated reviews
1

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

No votes

Econo Lodge and Northey Street House Latest Reviews

Recent published reviews
1.9

It was okay at the business for about a week until l started getting harassed and threatened by the female co-workers...

Read all 161 reviews

My friend and I were excited about our night out in Salem. We had specifically booked a room with 2 beds on AirBNB as pi...

Read all 1 review

Econo Lodge and Northey Street House Products and Services

Most reviewed product and services
  • Econo Lodge Room (55 reviews)
  • Econo Lodge Sanitary Conditions (19 reviews)
  • Econo Lodge Customer Care (16 reviews)