PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Econo Lodge and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Econo Lodge
Motel 6

Econo Lodge and Motel 6 Overview

Total reviews
Company responses
Issues resolved

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1687 reviews. It is 1526 reviews more than Econo Lodge received since Feb 25, 2008.

Econo Lodge and Motel 6 Consumer Ratings

232 out of 1798 in Hotels and Resorts category
191 out of 1798 in Hotels and Resorts category
Customer service
165 in category
135 in category
191 in category
164 in category
Price Affordability
132 in category
110 in category

According to consumer ratings and reviews, Motel 6 ranks 41 points higher in the Hotels and Resorts category than Econo Lodge. People gave Econo Lodge 1.3 stars for Customer service criterion in Hotels and Resorts category and it is 244 points higher than the worst rated brand in this category. At the same time, Motel 6 was rated 1.5 stars for Customer service criterion in this category and it is 274 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Motel 6 has a higher rating than Econo Lodge. Regarding Price Affordability criterion, consumers gave Econo Lodge 2 stars and it is 68% greater than other in category. Motel 6 however was rated 2.3 stars and it is 73% greater than other in category.

Econo Lodge and Motel 6 Rating Details

Customer service
1.3 (76 reviews)
1.5 (844 reviews)
Reviewer's quote

...This manager is going to do nothing but damage this hotel and run it into the ground with her terrible customer service. I voiced my complaints but she did not care and treated me terribly. Obviously she doesn't care about treating their faithful guests in a loyal and courteous manner...

Dana W

I spoke to their so called customer service for Motel 6 (No managers) All they did was call the sadistic incompetent hotel clerk and parrot what she claimed: That my 3rd party reservation was not allowed. (My relative had already been with them 3 nights on my 3rd party reservation which was allowed...

1.5 (75 reviews)
1.7 (829 reviews)
Reviewer's quote

Location was disgusting, smelly and the staff were useless..


We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Price Affordability
2 (70 reviews)
2.3 (756 reviews)
Reviewer's quote

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

Tammy B

...I understand the price increases, but why lie about the price now? The ad was $59. 99..


Econo Lodge and Motel 6 Pros and Cons

  • Location
  • Being close to where i needed to be
  • Guy at the front desk tried to help but he wasnt the manager
  • Easy access to get on and off interstate
  • Cheap
  • Television
  • Bed bugs
  • Filthy and disgusting room
  • Because the gm would not do a thing to solve the issue
  • Customer service
  • Bugs
  • Unprofessional

Econo Lodge and Motel 6 Most Positive Reviews

Top rated reviews

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...


Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

Econo Lodge and Motel 6 Most Critical Reviews

Lowest rated reviews

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...


I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

Econo Lodge and Motel 6 Latest Reviews

Recent published reviews

It was okay at the business for about a week until l started getting harassed and threatened by the female co-workers...

Read all 161 reviews

I been calling motel6 to speak to the manger they be giving me the run around telling me to call corporate then I call...

Read all 1687 reviews

Econo Lodge and Motel 6 Products and Services

Most reviewed product and services
  • Econo Lodge Room (55 reviews)
  • Econo Lodge Sanitary Conditions (19 reviews)
  • Econo Lodge Customer Care (16 reviews)
  • Motel 6 Room (413 reviews)
  • Motel 6 Sanitary Conditions (302 reviews)
  • Motel 6 Customer Care (243 reviews)