Econo Lodge vs Motel 6: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Econo Lodge and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Econo Lodge

1.6

Motel 6

1.8

Econo Lodge

Motel 6

Econo Lodge and Motel 6 Overview

Total reviews

157

1666

Company responses

Issues resolved

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1666 reviews. It is 1509 reviews more than Econo Lodge received since Feb 25, 2008.

Econo Lodge and Motel 6 Consumer Ratings

Rank

228 out of 1926 in Hotels and Resorts category

189 out of 1926 in Hotels and Resorts category

Customer service

163 in category

134 in category

Staff

184 in category

160 in category

Price Affordability

130 in category

109 in category

According to consumer ratings and reviews, Motel 6 ranks 39 points higher in the Hotels and Resorts category than Econo Lodge. People gave Econo Lodge 1.3 stars for Customer service criterion in Hotels and Resorts category and it is 243 points higher than the worst rated brand in this category. At the same time, Motel 6 was rated 1.5 stars for Customer service criterion in this category and it is 272 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Motel 6 has a higher rating than Econo Lodge. Regarding Price Affordability criterion, consumers gave Econo Lodge 2 stars and it is 68% greater than other in category. Motel 6 however was rated 2.3 stars and it is 73% greater than other in category.

Econo Lodge and Motel 6 Rating Details

Customer service

1.3 (75 reviews)

1.5 (837 reviews)

Reviewer's quote

...This manager is going to do nothing but damage this hotel and run it into the ground with her terrible customer service. I voiced my complaints but she did not care and treated me terribly. Obviously she doesn't care about treating their faithful guests in a loyal and courteous manner...

Dana W

I have been a motel 6 customer for years. However I do understand that motel 6 have very cheap rates and oftentimes people say you get what you pay for. I have been to several motel 6 properties and I have stayed at the Tucker Georgia motel 6 property numerous of times and I have overlooked things...

Jaleia

Staff

1.5 (73 reviews)

1.7 (823 reviews)

Reviewer's quote

Location was disgusting, smelly and the staff were useless..

Jazmon

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle

Price Affordability

2 (68 reviews)

2.3 (749 reviews)

Reviewer's quote

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

Tammy B

...They have days where they would be sold out online but you check in they are charging 10-15% more than the price online. I don't think this is fair. I enjoy the location as it is close to the highyand convenient for my husband work area...

Rosalyn

Econo Lodge and Motel 6 Pros and Cons

Pros

Location
Being close to where i needed to be
Guy at the front desk tried to help but he wasnt the manager

Easy access to get on and off interstate
Cheap
Television

Cons

Bed bugs
Filthy and disgusting room
Because the gm would not do a thing to solve the issue

Customer service
Bugs
Unprofessional

Econo Lodge and Motel 6 Most Positive Reviews

Top rated reviews

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

Econo Lodge and Motel 6 Most Critical Reviews

Lowest rated reviews

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

Econo Lodge and Motel 6 Latest Reviews

Recent published reviews

I work for Montgomery County Maryland Government and I paid for a client to stay at the Econo Lodge (MD166) on Dates 11/...

Read all 157 reviews

continued lies on the part of staff. discrimination against white senior citizen. harassment while trying to check out...

Read all 1666 reviews

Econo Lodge and Motel 6 Products and Services

Most reviewed product and services

Econo Lodge Room (55 reviews)
Econo Lodge Sanitary Conditions (19 reviews)
Econo Lodge Customer Care (16 reviews)

Motel 6 Room (408 reviews)
Motel 6 Sanitary Conditions (298 reviews)
Motel 6 Customer Care (242 reviews)

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