PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Econo Lodge and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Econo Lodge
Motel 6

Econo Lodge and Motel 6 Overview

Total reviews
183
1797
Company responses
0
0
Issues resolved
0
6

Econo Lodge and Motel 6 Consumer Ratings

Rank
225 out of 1249 in Hotels and Resorts category
205 out of 1249 in Hotels and Resorts category
Customer service
161 in category
142 in category
Price Affordability
143 in category
124 in category
Location
175 in category
171 in category
Website
160 in category
140 in category

Econo Lodge and Motel 6 Rating Details

Customer service
1.4 (89 reviews)
1.5 (899 reviews)
Reviewer's quote

... constant phone calls, while the Front desk employees (Sarena, Cheryl and Melissa), were trying to help me resolve issues I had with the hotel! The front desk customer service ladies, as mentioned above, did nothing but be helpful, empathetic to my situation, kind, caring, consistent, professional, accommodating and behaved in such a sweet manner. All three of them! I had to complain, about the lack of cleanliness, in my room, from the very day I checked in, it's cleaning staf...

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...We both made complaints to customer service. One maid patted her *** approaching my twin. The manager told us that we were homeless and she told us to come home...

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Price Affordability
2 (81 reviews)
2.3 (807 reviews)
Reviewer's quote

Econo lodge charged me full price a second time after a full month had passed. After a long wait on the phone, I was told I needed to send them a copy of my transactions from the bank in order to have anything done..

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...The pool is not functional and will not be but u still have to pay same price 6. The website says kid friendly but that is a lie. It also says kids stay free and that is also false advertisement along with the pool...

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Location
2.5 (80 reviews)
2.6 (814 reviews)
Reviewer's quote

Location was disgusting, smelly and the staff were useless..

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...call us to come get our mail Motel 6 on 201 boyscout rd is the chain im complaing about and I know I am not the only one that has had a problem with this...

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Website
2 (77 reviews)
2.2 (756 reviews)
Reviewer's quote

...no No breakfast aviable and the pool was empty and looks like it hasn't been filled in year's due to the condition it was in and the website says it has a pool..

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Website says one price hotel says another. Rude reservations person..

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Econo Lodge and Motel 6 Pros and Cons

Pros
  • Location
  • Being close to where i needed to be
  • Some of the staff and cleaning staff
  • Location
  • Easy access to get on and off interstate
  • Cheap
Cons
  • Lack of concern by management
  • Disrespectful employees
  • Bed bugs
  • Customer service
  • Bugs
  • Unprofessional

Econo Lodge and Motel 6 Most Positive Reviews

Top rated reviews
5

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

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5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

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5

DO NOT STAY at econo lodge hotel or any of it franchise's.They charged my credi card almosy $800 for 2 rooms for 2...

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5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

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Econo Lodge and Motel 6 Most Critical Reviews

Lowest rated reviews
1

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

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1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

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1

My experience with the Econo Lodge at 1350 Dogwood Dr SE Conyers, GA 30013 was not a good one. All the amenities that...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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Econo Lodge and Motel 6 Latest Reviews

Recent published reviews
2.1

Econo lodge charged me full price a second time after a full month had passed. After a long wait on the phone, I was...

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2.5

I travel to Atlanta to visit family, My stay was at Motel 6 in Atlanta on
1377 Virginia Ave, Atlanta, GA 30344
in Atlanta....

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1.5

this hotel has bed bugs for Christmas cover approximately 4 hours after taking in I did absolutely nothing about it and...

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No votes

I stayed at motel 6 I paid 100 deposit they kept it saying that they found ashes in the room but the funny thing is I...

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Econo Lodge and Motel 6 Products and Services

Most reviewed product and services
  • Econo Lodge Room (56 reviews)
  • Econo Lodge Sanitary Conditions (20 reviews)
  • Econo Lodge Customer Care (19 reviews)
  • Motel 6 Room (425 reviews)
  • Motel 6 Sanitary Conditions (313 reviews)
  • Motel 6 Customer Care (253 reviews)