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Econo Lodge

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $178 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Being close to where i needed to be 3
  • Location 2
  • Guy at the front desk tried to help but he wasnt the manager 2
  • Some of the staff and cleaning staff 1

Customers don't like

  • Filthy and disgusting room3
  • Unsanitary conditions2
  • Stafffff2
  • Bed bugs2
  • Because the gm would not do a thing to solve the issue2
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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 266 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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