PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stihl and Echo Power Equipment as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stihl
Echo Power Equipment

Stihl and Echo Power Equipment Overview

Total reviews
219
5
Company responses
0
0
Issues resolved
1
0

Stihl and Echo Power Equipment Consumer Ratings

Rank
137 out of 961 in Equipment category
270 out of 961 in Equipment category
Customer service
78 in category
338 in category
Product or Service Quality
113 in category
301 in category
Price Affordability
151 in category
305 in category
Website
106 in category
320 in category

Stihl and Echo Power Equipment Rating Details

Customer service
1.7 (82 reviews)
1 (1 review)
Reviewer's quote

...another leaf blower customer returned it and got the chainsaw charger! ACE Weatherford (pronounced wetherfird!) cant get a replacement for 10 days! Stihl Customer service awful first off you cant get anyone! Called three times to leave voicemail, no replies Stihl does not have a call you back leave a number automated system, in 2020? With millions of Americans out of work if they cant afford an automated call you back system telephone system hire some more people ! Flipping Germans! Yes we just had 75th anniversary of the war! Dont mention it but this is one reason we won! No customer service from deutchesland Uber makes!So no call back from Sunday through Tuesday! Dont buy...

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I pulled the recoil to start my pb-500 backpack blower (barely used) and it tore my rotator cuff. When I pulled the cord, it had tension for the first couple inches, then no tension at all leading to my shoulder snapping back and tearing. I called echo and they told me to bring it to a dealer near...

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Product or Service Quality
1.6 (75 reviews)
1 (1 review)
Reviewer's quote

...Worst product ever. Weve spent money on years upkeep and it still doesnt start or run for long! Wont ever purchase another one for our property! Note- one of the power equipment shops here in Houston said one of the worse products out there..

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No items

Price Affordability
2.3 (69 reviews)
1 (1 review)
Reviewer's quote

After I called customer service for stihl an spoke with a lady I explain all of this, an even told her what I was trying to get she quoted me a diffrent price an seem to have less information than the rural king employee did. She tend told me of anther dealing in my area I called the number come to...

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No items

Website
2.5 (63 reviews)
1 (1 review)
Reviewer's quote

...I notified them twice through their website email but no response. The dealer told me that it would cost more to repair it than buy a new one. I asked the dealer if Stihl would want to know about the issue because the saw was full of gas and oil and on fire in my hands...

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No items

Stihl and Echo Power Equipment Pros and Cons

Pros
  • Power when it worked
  • Quality
  • Product when it worked
No votes
Cons
  • Warranty
  • Unreliable
  • Servic quality willing to back their product
No votes

Stihl and Echo Power Equipment Most Positive Reviews

Top rated reviews
5

I bought this saw from a rental place in bowling green ohio.So that there tells you it was already broke in. I have had...

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No votes
5

I have owned a still *** eater for four years about two months ago I was on my to cut a yard I had the *** eater on the...

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No votes

Stihl and Echo Power Equipment Most Critical Reviews

Lowest rated reviews
1

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the...

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1.1

I pulled the recoil to start my pb-500 backpack blower (barely used) and it tore my rotator cuff. When I pulled the...

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1

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after...

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No votes

Stihl and Echo Power Equipment Latest Reviews

Recent published reviews
1

I purchased a Stihl chain saw and 6 cans of Stihl Moto Mix 5 years ago. I still have 2 cans of fuel left proving it was...

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No votes

I have a echo climb saw im on way to go shoot it with 12gage slugs!!! See how it likes that mess

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1.3

Charge For Starting FS 38 Trimmer. No Tool Kit For Adjusting Loop Handle.

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No votes

Ran this saw with a 36" bar for 5 hours over several days worth of work and it died. Took it to dealer who said it was...

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Stihl and Echo Power Equipment Products and Services

Most reviewed product and services
  • Stihl Chainsaw (60 reviews)
  • Stihl String Trimmer (12 reviews)
  • Stihl Warranty (6 reviews)