Ebonyline vs Light In The Box

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Ebonyline

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $83 AVERAGE LOSS
1.9
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Prices 7
  • Customer service 2
  • Fast delivery 2
  • Fast shipping 2
  • Their on-line catalog 1

Customers don't like

  • Very poor customer service10
  • Customer service8
  • Paying for an item not available8
  • Company not notifying customer to say item not available6
  • Very bad consumer service6

Products by Ebonyline

No items

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1695 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor item quality10

Products by Light In The Box

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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