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Ebonyline

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 336 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.3
Customer service
Website
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 10
  • On-line catalog 3
  • Products that i recieved 2
  • Product 2
  • Juanita in customer service was very helpful 2

Customers don't like

  • Very poor customer service6
  • Customer service6
  • Paying for an item not available5
  • Unknowingly ordering items not in stock4
  • Taking advantage of customers4
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Light In The Box

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1990 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human20
  • Poor service15
  • Delivery14
  • Horrible customer service9
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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