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Ebonyline

E-commerce
  • 1 ISSUES RESOLVED
  • 366 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.2
Customer service
Website
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 9
  • On-line catalog 3
  • Products that i recieved 2
  • Product 2
  • Prices and customer service 2

Customers don't like

  • Customer service20
  • Very poor customer service6
  • Paying for an item not available5
  • Unknowingly ordering items not in stock4
  • Taking advantage of customers4
Delete
  • 74 ISSUES RESOLVED
  • 2499 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Website
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Cash on delivery 25
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow when solving complaints10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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