PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebonyline and Hairsisters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Ebonyline

Ebonyline

Has Verified Representatives
2.2
Hairsisters

Hairsisters

Not enough votes
Ebonyline
Hairsisters

Ebonyline and Hairsisters Overview

Total reviews 505 3
Company responses 30 0
Issues resolved 3 0

Ebonyline and Hairsisters Consumer Ratings

Rank
34 out of 312 in Beauty Supplies and Equipment category
174 out of 312 in Beauty Supplies and Equipment category
Customer service
29 in category
No votes
Website
40 in category
No votes
Exchange, Refund and Cancellation Policy
16 in category
No votes
Delivery Service
26 in category
No votes

Ebonyline and Hairsisters Rating Details

Customer service
1.7 (307 reviews)
No votes
Reviewer's quote

...Long story short 2 weeks later no order and clearly "customer service" does not read customer emails. Since 4/23/20 to 5/21/20 still no items and I will never do business with them again..

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No items

Website
2.5 (265 reviews)
No votes
Reviewer's quote

I immediately go back to ebonyline website and see that it shows I can purchase the color I wanted and it says "3 to 5 days" next to it. I emailed the rep back and mentioned that their website shows the wig (in the color I want) as being in stock. The rep replied back stating "where do you see that...

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No items

Exchange, Refund and Cancellation Policy
1.8 (261 reviews)
No votes
Reviewer's quote

...IT STILL HAS NOT GOTTEN TO USPS! I asked for a shipping refund of $16. 01 (since standard shipping is $3. 99)...

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No items

Delivery Service
1.9 (260 reviews)
No votes
Reviewer's quote

...This person has the worse SERVICE ever and to me, it's reflects the company. Actually, the company's behavior is encompassed in the service representative. They has taken my money on two orders that the website clearly said was available when I placed the orders, but now are not available...

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No items

Ebonyline and Hairsisters Pros and Cons

Pros
  • Prices
  • Sale prices
  • On-line catalog
No votes
Cons
  • Customer service
  • Very poor customer service
  • Paying for an item not available
No votes

Ebonyline and Hairsisters Most Positive Reviews

Top rated reviews
5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

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No votes
5

I ordered a wig on Sunday Aug 16. I received my order confirmation that same day and I received an email with my...

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No votes

Ebonyline and Hairsisters Most Critical Reviews

Lowest rated reviews
1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

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No votes
1

They did not send none of my order its going on two months. Scam Run!!!!!! Do not buy anything from them.

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No votes

Ebonyline and Hairsisters Latest Reviews

Recent published reviews
1

THEY TAKE THE MONWY KNOWING THEY DONT HAVE ITEMS IN STOCK AND YOU HAVE TO MESSAGE A WEEK LATER TO FIND OUT THEY DONT...

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No votes
2.1

They snatch money from you before the item ships. They will cancel your order against your will. Their staff do not...

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No votes

Ebonyline and Hairsisters Products and Services

Most reviewed product and services
  • Ebonyline Shipping Service (143 reviews)
  • Ebonyline Customer Care (85 reviews)
  • Ebonyline Wig (12 reviews)

How would you compare Ebonyline vs Hairsisters?

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Anonymous
 #1360686

I have ordered from Hairsisters before and never had a issue with the shipping timeframe had I know I would have received the type of service from Ebonyline never would have dealt with them. I was sent a email that my order would arrive today after I complained to their customer service and the tracking number still states no info received by Post Office so today I'm doing a stop pay and contacting the Better Business Bureau

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Compare Companies

Ebonyline Hairsisters
Rating* 2.2 0.0
Total reviews 505 3
Company responses 30 0
Issues resolved 3 0

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