PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebonyline and Hairsisters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebonyline
Ebonyline
Has Verified Representatives
2.2
Hairsisters
Hairsisters
Not enough votes
Ebonyline
Hairsisters

Ebonyline and Hairsisters Overview

Total reviews 517 3
Company responses 31 0
Issues resolved 3 0

Ebonyline and Hairsisters Consumer Ratings

Rank
34 out of 305 in Beauty Supplies and Equipment category
187 out of 305 in Beauty Supplies and Equipment category
Customer service
31 in category
No votes
Website
43 in category
No votes
Delivery Service
28 in category
No votes
Exchange, Refund and Cancellation Policy
19 in category
No votes

Ebonyline and Hairsisters Rating Details

Customer service
1.7 (312 reviews)
No votes
Reviewer's quote

I was just waiting and waiting until i finally emailed and encountered the RUDEST customer service agent. I tried to give the website a chance again because they were they were the only ones who carried a specific item, and once again they did not communicate ANYTHING regarding my shipping I had to...

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No items

Website
2.4 (272 reviews)
No votes
Reviewer's quote

I immediately go back to ebonyline website and see that it shows I can purchase the color I wanted and it says "3 to 5 days" next to it. I emailed the rep back and mentioned that their website shows the wig (in the color I want) as being in stock. The rep replied back stating "where do you see that...

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No items

Delivery Service
1.9 (265 reviews)
No votes
Reviewer's quote

...This person has the worse SERVICE ever and to me, it's reflects the company. Actually, the company's behavior is encompassed in the service representative. They has taken my money on two orders that the website clearly said was available when I placed the orders, but now are not available...

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No items

Exchange, Refund and Cancellation Policy
1.8 (265 reviews)
No votes
Reviewer's quote

...I want a refund and I will stop at nothing to get my money back. :angry:..

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No items

Ebonyline and Hairsisters Pros and Cons

Pros
  • Prices
  • Sale prices
  • On-line catalog
No votes
Cons
  • Customer service
  • Very poor customer service
  • Company not notifying customer to say item not available
No votes

Ebonyline and Hairsisters Most Positive Reviews

Top rated reviews
5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

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No votes
5

I ordered a wig on Sunday Aug 16. I received my order confirmation that same day and I received an email with my...

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No votes

Ebonyline and Hairsisters Most Critical Reviews

Lowest rated reviews
1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

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No votes
1

They did not send none of my order its going on two months. Scam Run!!!!!! Do not buy anything from them.

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No votes

Ebonyline and Hairsisters Latest Reviews

Recent published reviews
No votes

Just wanted to see if my order was received

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No votes
1

This website is terrible. I ordered from here once before and they did not communicate that the item was out of stock....

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No votes

Ebonyline and Hairsisters Products and Services

Most reviewed product and services
  • Ebonyline Shipping Service (143 reviews)
  • Ebonyline Wig (12 reviews)
  • Ebonyline Shopping Advertisement (1 review)

How would you compare Ebonyline vs Hairsisters?

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Anonymous
 #1360686

I have ordered from Hairsisters before and never had a issue with the shipping timeframe had I know I would have received the type of service from Ebonyline never would have dealt with them. I was sent a email that my order would arrive today after I complained to their customer service and the tracking number still states no info received by Post Office so today I'm doing a stop pay and contacting the Better Business Bureau

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Ebonyline Hairsisters
Rating* 2.2 0.0
Total reviews 517 3
Company responses 31 0
Issues resolved 3 0