PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebonyline and Hairsisters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebonyline
Hairsisters

Ebonyline and Hairsisters Overview

Total reviews
453
2
Company responses
0
0
Issues resolved
2
0

Ebonyline was first mentioned on PissedConsumer on Aug 5, 2014 and since then this brand received 453 reviews. It is 451 reviews more than Hairsisters received since Oct 31, 2013.

Ebonyline and Hairsisters Consumer Ratings

Rank
32 out of 368 in Beauty Supplies and Equipment category
150 out of 368 in Beauty Supplies and Equipment category
Customer service
23 in category
No votes
Website
34 in category
No votes
Turnaround Time
20 in category
No votes

According to consumer ratings and reviews, Ebonyline ranks 118 points higher in the Beauty Supplies and Equipment category than Hairsisters. People gave Ebonyline 1.8 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 87 points higher than the worst rated brand in this category. Regarding Turnaround Time criterion, consumers gave Ebonyline 1.8 stars and it is 82% greater than other in category.

Ebonyline and Hairsisters Rating Details

Customer service
1.8 (279 reviews)
No votes
Reviewer's quote

The customer service on this website is HORRIBLE. First they didn't tell me that my item was out of stock (after I HAD to contact them after a WEEK without receiving any type shipping information or ANY contact PERIOD), then they still took forever to send out my package even after I tried to...

La T

No items

Website
2.5 (239 reviews)
No votes
Reviewer's quote

...I was having but it was mostly due form confusion as to why they accepted a large payment from me for a product that was not listed as unavailable on their website but unavailable after my payment transaction the next day. "Desiree" kept repeating the same message of the product being delayed and asking the same questions of whether I wanted to cancel the order and how I wished to proceed over and...

Paula M

No items

Turnaround Time
1.8 (239 reviews)
No votes
Reviewer's quote

...Last time I called to check the status of my shipping and an associate named Desiree helped me. She was super friendly and answered all my questions! I just put in another order this morning!..

Veronica K

No items

Ebonyline and Hairsisters Pros and Cons

Pros
  • Prices
  • Sale prices
  • Product and service
No votes
Cons
  • Customer service
  • Very poor customer service
  • Paying for an item not available
No votes

Ebonyline and Hairsisters Most Positive Reviews

Top rated reviews
5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

No votes

Ebonyline and Hairsisters Most Critical Reviews

Lowest rated reviews
1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

No votes

Ebonyline and Hairsisters Latest Reviews

Recent published reviews
1

The customer service on this website is HORRIBLE. First they didn't tell me that my item was out of stock (after I HAD...

Read all 453 reviews

I have ordered from HairSisters for years and always received quality wigs. This recent wig was dull and cheap looking....

Read all 2 reviews

Ebonyline and Hairsisters Products and Services

Most reviewed product and services
  • Ebonyline Shipping Service (133 reviews)
  • Ebonyline Customer Care (77 reviews)
  • Ebonyline Wig (8 reviews)