PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and Ebonyline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
Ebonyline

Hair Stop And Shop and Ebonyline Overview

Total reviews
59
458
Company responses
0
0
Issues resolved
1
2

Ebonyline was first mentioned on PissedConsumer on Aug 5, 2014 and since then this brand received 458 reviews. It is 399 reviews more than Hair Stop And Shop received since Apr 24, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hair Stop And Shop customer support team than with Ebonyline customer service.

Hair Stop And Shop and Ebonyline Consumer Ratings

Rank
30 out of 1048 in Beauty Salons and Spas category
34 out of 357 in Beauty Supplies and Equipment category
Website
27 in category
35 in category
Diversity of Products or Services
33 in category
31 in category
Product or Service Quality
26 in category
25 in category

Hair Stop And Shop and Ebonyline Rating Details

Website
3.3 (33 reviews)
2.5 (241 reviews)
Reviewer's quote

This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere...

Justin H

The customer service on this website is HORRIBLE. First they didn't tell me that my item was out of stock (after I HAD to contact them after a WEEK without receiving any type shipping information or ANY contact PERIOD), then they still took forever to send out my package even after I tried to...

La T
Diversity of Products or Services
3.1 (32 reviews)
2.7 (219 reviews)
Reviewer's quote

Their products are amazing and service is super fast. will definitely order again and refer them to my friends..

PissedConsumer1043281

...I've had ups and downs with them, but overall, I get the products that I want in a timely manner. Today I worked with Desiree to get an issue resolved. She was quick to respond and helpful in resolving my issue...

Brenda D
Product or Service Quality
2.8 (32 reviews)
2.3 (217 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

Dannie

...Their service is unethical in every sense of the business. Why are they still allowed to operate in this manner. They get your money immediately and youre then at their mercy to get the product or cancel (after three weeks)...

PissedConsumer1753516

Hair Stop And Shop and Ebonyline Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Prices
  • Sale prices
  • On-line catalog
Cons
  • Customer service
  • Very bad
  • Order confirmation is not given
  • Customer service
  • Very poor customer service
  • Paying for an item not available

Hair Stop And Shop and Ebonyline Most Positive Reviews

Top rated reviews
5

Ive been a customer with them fir 3years now and the only one I trust. The only minor problem I've had with them is...

5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

Hair Stop And Shop and Ebonyline Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

Hair Stop And Shop and Ebonyline Latest Reviews

Recent published reviews
5

I didn't receive an email saying that my package had been shipped...But I received my package the day that I contacted...

Read all 59 reviews
1.7

Terribly unprofessional customer service and not worth the hassle. Shop elsewhwre if products are available there.
I rece...

Read all 458 reviews

Hair Stop And Shop and Ebonyline Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (16 reviews)
  • Hair Stop And Shop Customer Care (6 reviews)
  • Ebonyline Shipping Service (135 reviews)
  • Ebonyline Customer Care (79 reviews)
  • Ebonyline Wig (8 reviews)