PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and Ebonyline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebonyline

Ebonyline

Has Verified Representatives
2.2
Hair Stop And Shop
Ebonyline

Hair Stop And Shop and Ebonyline Overview

Total reviews 67 509
Company responses 0 31
Issues resolved 1 3

Hair Stop And Shop and Ebonyline Consumer Ratings

Rank
32 out of 730 in Beauty Salons and Spas category
34 out of 316 in Beauty Supplies and Equipment category
Website
29 in category
40 in category
Price Affordability
17 in category
39 in category
Product or Service Quality
25 in category
28 in category
Value for money
11 in category
28 in category

Hair Stop And Shop and Ebonyline Rating Details

Website
3.2 (38 reviews)
2.5 (268 reviews)
Reviewer's quote

...Coincidentally, the first withdrawal was the exact amount as my initial order that did not go through on the website. Fraudulent Company..

Read full review

I immediately go back to ebonyline website and see that it shows I can purchase the color I wanted and it says "3 to 5 days" next to it. I emailed the rep back and mentioned that their website shows the wig (in the color I want) as being in stock. The rep replied back stating "where do you see that...

Read full review
Price Affordability
3.6 (37 reviews)
3 (241 reviews)
Reviewer's quote

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

Read full review

...Got the flat rate shipping price of 4. 99, which is a delivery date of 3-8 days to ship. Today is March 6, still no items...

Read full review
Product or Service Quality
2.9 (37 reviews)
2.2 (237 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

Read full review

I decided to contact the customer service chat to inquire about my order since they were still selling this wig. The representative stated that they had more of the same wig I ordered being shipped to them and that they are given out on a first come first serve basis. Long story short, the agent...

Read full review
Value for money
3.2 (35 reviews)
2.4 (54 reviews)
Reviewer's quote

...Money was withdrawn from my account on 2/26/20. I sent email to get tracking information and was told that it would ship on March 6th and that I would get tracking information. I still have not received tracking information and they have started to ignore my text and emails...

Read full review

They snatch money from you before the item ships. They will cancel your order against your will. Their staff do not answer their phones hardly ever...

Read full review

Hair Stop And Shop and Ebonyline Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Prices
  • Sale prices
  • On-line catalog
Cons
  • Customer service is horrible
  • Customer service
  • Very bad
  • Customer service
  • Very poor customer service
  • Paying for an item not available

Hair Stop And Shop and Ebonyline Most Positive Reviews

Top rated reviews
5

I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely...

Read full review
5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

Read full review
5

let ya all know dis place has an awesome collection of hair. Ya can get dem for low prices. The unit I purchased was...

Read full review
5

I ordered a wig on Sunday Aug 16. I received my order confirmation that same day and I received an email with my...

Read full review

Hair Stop And Shop and Ebonyline Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

Read full review
1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

Read full review
1

NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was...

Read full review
1

They did not send none of my order its going on two months. Scam Run!!!!!! Do not buy anything from them.

Read full review

Hair Stop And Shop and Ebonyline Latest Reviews

Recent published reviews
3

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

Read full review
1

They charged me when I ordered them charged me again 2 days after I received my order. I emailed...no reply back. Ive...

Read full review
1

BUYER BEWARE...
If you would like your financial privacy compromised you can count on Hair Stop and Shop.
I placed an orde...

Read full review
1.4

I finally got in touch with someone through an online chat. No explanation was given as to what happened to the gift...

Read full review

Hair Stop And Shop and Ebonyline Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (18 reviews)
  • Hair Stop And Shop Wig (1 review)
  • Ebonyline Shipping Service (142 reviews)
  • Ebonyline Wig (12 reviews)
  • Ebonyline Buy One Get One Free Deal (1 review)