PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebonyline and Hair Stop And Shop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebonyline
Has Verified Representatives
2.2
Ebonyline
Hair Stop And Shop

Ebonyline and Hair Stop And Shop Overview

Total reviews 514 67
Company responses 31 0
Issues resolved 3 1

Ebonyline and Hair Stop And Shop Consumer Ratings

Rank
34 out of 319 in Beauty Supplies and Equipment category
32 out of 735 in Beauty Salons and Spas category
Customer service
29 in category
30 in category
Website
40 in category
29 in category
Discounts and Special Offers
27 in category
30 in category
Price Affordability
40 in category
17 in category

Ebonyline and Hair Stop And Shop Rating Details

Customer service
1.7 (311 reviews)
2.5 (36 reviews)
Reviewer's quote

...Long story short 2 weeks later no order and clearly "customer service" does not read customer emails. Since 4/23/20 to 5/21/20 still no items and I will never do business with them again..

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...This is poor customer service and I will never over from here again. ..

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Website
2.4 (271 reviews)
3.2 (38 reviews)
Reviewer's quote

I immediately go back to ebonyline website and see that it shows I can purchase the color I wanted and it says "3 to 5 days" next to it. I emailed the rep back and mentioned that their website shows the wig (in the color I want) as being in stock. The rep replied back stating "where do you see that...

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...Coincidentally, the first withdrawal was the exact amount as my initial order that did not go through on the website. Fraudulent Company..

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Discounts and Special Offers
2.4 (261 reviews)
2.8 (33 reviews)
Reviewer's quote

If u have special occasion coming up,u must call & find out if it’s in stock with the agent. My agent @Desiree was so helpful & polite! She sorted my situation out & I am very pleased! I think she deserves a raise! Remember it is not the agents fault if a color isn’t in stock. So 5 stars for...

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I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

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Price Affordability
3 (243 reviews)
3.6 (37 reviews)
Reviewer's quote

...Got the flat rate shipping price of 4. 99, which is a delivery date of 3-8 days to ship. Today is March 6, still no items...

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I put in the shipping information but forgot to add my P.O. Box address.Now I cant find my package at my university.

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Ebonyline and Hair Stop And Shop Pros and Cons

Pros
  • Prices
  • Sale prices
  • On-line catalog
  • Shipping and delivery
  • Promotions and giveaways
  • Like
Cons
  • Customer service
  • Very poor customer service
  • Paying for an item not available
  • Customer service is horrible
  • Customer service
  • Very bad

Ebonyline and Hair Stop And Shop Most Positive Reviews

Top rated reviews
5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

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5

I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely...

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5

I ordered a wig on Sunday Aug 16. I received my order confirmation that same day and I received an email with my...

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5

let ya all know dis place has an awesome collection of hair. Ya can get dem for low prices. The unit I purchased was...

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Ebonyline and Hair Stop And Shop Most Critical Reviews

Lowest rated reviews
1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

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1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

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1

They did not send none of my order its going on two months. Scam Run!!!!!! Do not buy anything from them.

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1

NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was...

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Ebonyline and Hair Stop And Shop Latest Reviews

Recent published reviews
No votes

Where is my order yes I like to know where my order is I have not received yet.

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3

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

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1

Just like other reviewers I never received my order. They just created a label and claim they sent it out to USPS. I...

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1

BUYER BEWARE...
If you would like your financial privacy compromised you can count on Hair Stop and Shop.
I placed an orde...

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Ebonyline and Hair Stop And Shop Products and Services

Most reviewed product and services
  • Ebonyline Shipping Service (142 reviews)
  • Ebonyline Wig (12 reviews)
  • Ebonyline Buy One Get One Deal (1 review)
  • Hair Stop And Shop Shipping Service (18 reviews)
  • Hair Stop And Shop Wig (1 review)