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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1032 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Access to consumers 4
  • Far trade 3
  • Website appeared to show desirable items 3
  • Worst 2

Customers don't like

  • Customer service15
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Terrable 3
  • Biased 3
  • Many people can read and comment on my reviews 2
  • Yelp reviews do go around the world 2
  • Yelp is one of the largest reviews website in the world 1

Customers don't like

  • Hides under first amendment6
  • Response filtering3
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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