PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Woot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
1.9
Woot
2.1
Ebay
Woot

Ebay and Woot Overview

Total reviews 4395 228
Company responses 0 0
Issues resolved 25 1

Ebay and Woot Consumer Ratings

Rank
71 out of 334 in Auctions and Marketplaces category
371 out of 3129 in E-commerce category
Customer service
67 in category
285 in category
Website
78 in category
384 in category
Exchange, Refund and Cancellation Policy
52 in category
265 in category
Diversity of Products or Services
82 in category
367 in category

Ebay and Woot Rating Details

Customer service
1.5 (1076 reviews)
1.6 (80 reviews)
Reviewer's quote

Last year eBay has lots of scams and bad customer service Ive had lots problems with them money loses you can call but no one to talk with they dont answer my emails Im done with them..

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...No customer service number. I'll never go to them again..

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Website
2.1 (920 reviews)
2.4 (65 reviews)
Reviewer's quote

All the things on my wishlist was ordered without my knowledge my debit card was saved and my boss man's debit card was saved on eBay's website. Now I'm having issues sending the tires back Post office says they weigh too much and the postal service won't honor the return label. They want me to pay...

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...I tried looking through their apparently intentional cluster of a website for a way to correct it. After several hours of searching, I reached out by email to change the address. I received a reply Sunday, December 6th saying that they tried, but were unable to make the change...

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Exchange, Refund and Cancellation Policy
1.7 (917 reviews)
1.7 (67 reviews)
Reviewer's quote

...I told him no, refund my money if the model I ordered is not available. He shipped it anyway and I refused the order and told FedEx to return it to seller. Filed claim with eBay and they eventually ruled in my favor but have never refunded my money through Paypal...

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...76 total and I want a refund-you have lost a good customer over this because this is really BAD service..

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Diversity of Products or Services
2.2 (852 reviews)
2.5 (62 reviews)
Reviewer's quote

eBay is bad costumer services..

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...You are on your own if products fail. There is no customer service. On one product failure,I lost as much money as I saved on several purchases over years...

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Ebay and Woot Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
  • Good price
  • Good prices
  • Variety
Cons
  • Customer service
  • No customer service
  • Corporate office is unreachable
  • Poor customer service
  • Contacting customer service
  • Bs apsolutely no help at all useless

Ebay and Woot Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Order on weeks a ago it's cell phone LG V20 VS998 Verizon and not received yet supposed to be delivered by the time l...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

This morning (9feb'19), in your email ad, an "ASUS PB60 Mini Desktop PC, Intel Core Processor, DDR4 Memory, 256GB SSD or...

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Ebay and Woot Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Lost delivery; FedEx acknowledges; gave Woot FedEx contact info; off-shore DinashKumar tells me it is my fault FedEx los...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

I've been burned by Woot too many times to even think of shopping there again. Very slow shipping, received damaged...

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Ebay and Woot Latest Reviews

Recent published reviews
No votes

My payment is STILL on hold after this item was delivered on 16.1 21 transaction no 4YN194847K983****

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1

Description description was for a memory foam dog pad. What showed up was in not a memory foam pad but a very thin egg...

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1

Я не получил два своих заказа. я написал на ebay. Помогите
позвонил, и это не дало результатов.
Прошу решить мой вопрос ка...

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1

Package arrived 2 weeks late and only half the order was in the bag and they we all the wrong size. No customer service...

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Ebay and Woot Products and Services

Most reviewed product and services
  • Ebay Profile (78 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)
  • Woot Shipping Service (11 reviews)