Ebay vs Woot: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Woot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Ebay

1.8

Woot

1.7

Ebay

Woot

Ebay and Woot Overview

Total reviews

1350

Company responses

Issues resolved

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 1279 reviews more than Woot received since Mar 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Woot customer support team than with Ebay customer service.

Ebay and Woot Consumer Ratings

Rank

76 out of 469 in Auctions and Marketplaces category

479 out of 4568 in E-commerce category

Customer service

67 in category

329 in category

Exchange, Refund and Cancellation Policy

46 in category

291 in category

Website

66 in category

325 in category

Ebay and Woot Rating Details

Customer service

1.4 (296 reviews)

1.3 (29 reviews)

Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

..." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot. com still showed "preparing to ship...

Stephen K

Exchange, Refund and Cancellation Policy

1.6 (260 reviews)

1.3 (21 reviews)

Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

This is the 4th item I have had to return in the past 6 monthsLG V20 (VS995) 64GBis supposed to be unlockedits notagain woot has totally *** upI have better things to do than spend my time packing faulty crap up and send it back to these idiotsthis company was great at the beginning but since...

Iantha

Website

2.2 (251 reviews)

2.4 (19 reviews)

Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...com website. The phone that I bought is Samsung Galaxy Note 4. I can't believe that they are cheating their customers...

PissedConsumer932962

Ebay and Woot Pros and Cons

Pros

Website appeared to show desirable items
Access to consumers
Price

Some prices
Deception of business practices
When they sent what i ordered

Cons

Customer service
Dishonest sellers tolerated
Not feeling protected

Poor customer service
Rude customer service
No exchange or refund policy

Ebay and Woot Most Positive Reviews

Top rated reviews

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

Order on weeks a ago it's cell phone LG V20 VS998 Verizon and not received yet supposed to be delivered by the time l...

Ebay and Woot Most Critical Reviews

Lowest rated reviews

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

Lost delivery; FedEx acknowledges; gave Woot FedEx contact info; off-shore DinashKumar tells me it is my fault FedEx los...

Ebay and Woot Latest Reviews

Recent published reviews

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews

Want to change address on item purchased yesterday

Read all 71 reviews

Ebay and Woot Products and Services

Most reviewed product and services

Ebay Account (158 reviews)
Ebay Customer Care (101 reviews)
Ebay Marketplace (44 reviews)

Woot Shipping Service (4 reviews)
Woot Customer Care (2 reviews)

How would you compare Ebay vs Woot?

Customer service

Product or Service Quality

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Sheridan L Sheridan L Jan 07 #1625610

WOOT'en you love to purchase products from a company that won't screw you over by stealing your hard earned money by shipping you broken or non-functioning products, and then refuse to refund your money. Well, if you don't want to be scammed, then you'd be wise to NEVER buy anything from WOOT!

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