Ebay vs Woot: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Woot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Ebay

1.8

Woot

1.7

Ebay

Woot

Ebay and Woot Overview

Total reviews

1360

Company responses

Issues resolved

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1360 reviews. It is 1286 reviews more than Woot received since Mar 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Woot customer support team than with Ebay customer service.

Ebay and Woot Consumer Ratings

Rank

63 out of 430 in Auctions and Marketplaces category

487 out of 4208 in E-commerce category

Customer service

60 in category

335 in category

Exchange, Refund and Cancellation Policy

45 in category

298 in category

Website

58 in category

331 in category

Ebay and Woot Rating Details

Customer service

1.4 (303 reviews)

1.3 (29 reviews)

Reviewer's quote

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo

..." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot. com still showed "preparing to ship...

Stephen K

Exchange, Refund and Cancellation Policy

1.6 (267 reviews)

1.3 (21 reviews)

Reviewer's quote

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Chris

...Thus, I have to pay $26 with shipping & insurance to get a refund of the $267. 49 I paid Woot for a non-functional iPhone they sold, that was defective when they sold it. Is this FRAUD? The "90 Day Woot Limited Warranty" is WORTHLESS and so is Woot...

Sheridan L

Website

2.2 (257 reviews)

2.4 (19 reviews)

Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...com website. The phone that I bought is Samsung Galaxy Note 4. I can't believe that they are cheating their customers...

PissedConsumer932962

Ebay and Woot Pros and Cons

Pros

Website appeared to show desirable items
Access to consumers
Price

Some prices
Variety
Deception of business practices

Cons

Customer service
Dishonest sellers tolerated
Not feeling protected

Poor customer service
Rude customer service
No exchange or refund policy

Ebay and Woot Most Positive Reviews

Top rated reviews

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

Order on weeks a ago it's cell phone LG V20 VS998 Verizon and not received yet supposed to be delivered by the time l...

Ebay and Woot Most Critical Reviews

Lowest rated reviews

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

Lost delivery; FedEx acknowledges; gave Woot FedEx contact info; off-shore DinashKumar tells me it is my fault FedEx los...

Ebay and Woot Latest Reviews

Recent published reviews

1.4

I'm a seller on ebay. They double invoiced me for the month. They took out the amount owed 2 times in a 24-hour period....

Read all 1360 reviews

Returning item not happy with purchase at the moment.

Read all 74 reviews

Ebay and Woot Products and Services

Most reviewed product and services

Ebay Account (160 reviews)
Ebay Customer Care (102 reviews)
Ebay Marketplace (43 reviews)

Woot Shipping Service (4 reviews)
Woot Customer Care (2 reviews)

How would you compare Ebay vs Woot?

Customer service

Product or Service Quality

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Sheridan L Sheridan L Jan 07, 2019 #1625610

WOOT'en you love to purchase products from a company that won't screw you over by stealing your hard earned money by shipping you broken or non-functioning products, and then refuse to refund your money. Well, if you don't want to be scammed, then you'd be wise to NEVER buy anything from WOOT!

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