PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Woot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Woot

Ebay and Woot Overview

Total reviews
1360
74
Company responses
0
0
Issues resolved
5
1

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1360 reviews. It is 1286 reviews more than Woot received since Mar 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Woot customer support team than with Ebay customer service.

Ebay and Woot Consumer Ratings

Rank
63 out of 430 in Auctions and Marketplaces category
487 out of 4208 in E-commerce category
Customer service
60 in category
335 in category
Exchange, Refund and Cancellation Policy
45 in category
298 in category
Website
58 in category
331 in category

Ebay and Woot Rating Details

Customer service
1.4 (303 reviews)
1.3 (29 reviews)
Reviewer's quote

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo

..." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot. com still showed "preparing to ship...

Stephen K
Exchange, Refund and Cancellation Policy
1.6 (267 reviews)
1.3 (21 reviews)
Reviewer's quote

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Chris

...Thus, I have to pay $26 with shipping & insurance to get a refund of the $267. 49 I paid Woot for a non-functional iPhone they sold, that was defective when they sold it. Is this FRAUD? The "90 Day Woot Limited Warranty" is WORTHLESS and so is Woot...

Sheridan L
Website
2.2 (257 reviews)
2.4 (19 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...com website. The phone that I bought is Samsung Galaxy Note 4. I can't believe that they are cheating their customers...

PissedConsumer932962

Ebay and Woot Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Some prices
  • Variety
  • Deception of business practices
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Poor customer service
  • Rude customer service
  • No exchange or refund policy

Ebay and Woot Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Order on weeks a ago it's cell phone LG V20 VS998 Verizon and not received yet supposed to be delivered by the time l...

Ebay and Woot Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Lost delivery; FedEx acknowledges; gave Woot FedEx contact info; off-shore DinashKumar tells me it is my fault FedEx los...

Ebay and Woot Latest Reviews

Recent published reviews
1.4

I'm a seller on ebay. They double invoiced me for the month. They took out the amount owed 2 times in a 24-hour period....

Read all 1360 reviews

Returning item not happy with purchase at the moment.

Read all 74 reviews

Ebay and Woot Products and Services

Most reviewed product and services
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)
  • Woot Shipping Service (4 reviews)
  • Woot Customer Care (2 reviews)