PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Woot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Woot

Ebay and Woot Overview

Total reviews
1350
71
Company responses
0
0
Issues resolved
5
1

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 1279 reviews more than Woot received since Mar 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Woot customer support team than with Ebay customer service.

Ebay and Woot Consumer Ratings

Rank
76 out of 469 in Auctions and Marketplaces category
479 out of 4568 in E-commerce category
Customer service
67 in category
329 in category
Exchange, Refund and Cancellation Policy
46 in category
291 in category
Website
66 in category
325 in category

Ebay and Woot Rating Details

Customer service
1.4 (296 reviews)
1.3 (29 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

..." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot. com still showed "preparing to ship...

Stephen K
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.3 (21 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

This is the 4th item I have had to return in the past 6 monthsLG V20 (VS995) 64GBis supposed to be unlockedits notagain woot has totally *** upI have better things to do than spend my time packing faulty crap up and send it back to these idiotsthis company was great at the beginning but since...

Iantha
Website
2.2 (251 reviews)
2.4 (19 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...com website. The phone that I bought is Samsung Galaxy Note 4. I can't believe that they are cheating their customers...

PissedConsumer932962

Ebay and Woot Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Some prices
  • Deception of business practices
  • When they sent what i ordered
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Poor customer service
  • Rude customer service
  • No exchange or refund policy

Ebay and Woot Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Order on weeks a ago it's cell phone LG V20 VS998 Verizon and not received yet supposed to be delivered by the time l...

Ebay and Woot Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Lost delivery; FedEx acknowledges; gave Woot FedEx contact info; off-shore DinashKumar tells me it is my fault FedEx los...

Ebay and Woot Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews

Want to change address on item purchased yesterday

Read all 71 reviews

Ebay and Woot Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Woot Shipping Service (4 reviews)
  • Woot Customer Care (2 reviews)