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Wish

E-commerce
  • 5 ISSUES RESOLVED
  • 3742 TOTAL REVIEWS
  • $83.5K CLAIMED LOSSES
  • $614 AVERAGE LOSS
2.3
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cheap stuff 10
  • Different items they have 5
  • Variety 4
  • Pricing 4
  • Zero things 3

Customers don't like

  • Poor customer service11
  • Customer server7
  • Bad customer service giving you the run around7
  • Taking my money6
  • Not being able to get in touch with the company6
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Ebay

Auctions and Marketplaces
  • 6 ISSUES RESOLVED
  • 1235 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1476881

I've been shopping on ebay for over 15 years, and i must say i like Wise already. The fact that they give points for shopping and discounts made me more comfortable with them.

I also liked the fact that buyers and sellers on Wish post genuine pictures and videos of the products that they bought or are selling.

With ebay you don't know what you are going to get. I've been cheated many times, so am hoping that Wish will be a bit better.