PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Wish

Ebay and Wish Overview

Total reviews
1360
11768
Company responses
0
0
Issues resolved
5
43

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 11768 reviews. It is 10408 reviews more than Ebay received since Sep 28, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ebay customer support team and Wish customer service.

Ebay and Wish Consumer Ratings

Rank
63 out of 430 in Auctions and Marketplaces category
44 out of 430 in Auctions and Marketplaces category
Customer service
60 in category
45 in category
Exchange, Refund and Cancellation Policy
45 in category
32 in category
Website
58 in category
47 in category

According to consumer ratings and reviews, Wish ranks 19 points higher in the Auctions and Marketplaces category than Ebay. People gave Ebay 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 102 points higher than the worst rated brand in this category. At the same time, Wish was rated 1.5 stars for Customer service criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wish has a higher rating than Ebay. Regarding Website criterion, consumers gave Ebay 2.2 stars and it is 64% greater than other in category. Wish however was rated 2.4 stars and it is 71% greater than other in category.

Ebay and Wish Rating Details

Customer service
1.4 (303 reviews)
1.5 (4093 reviews)
Reviewer's quote

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo

Very poor customer service!!!No response!!..

Josefita
Exchange, Refund and Cancellation Policy
1.6 (267 reviews)
1.8 (3594 reviews)
Reviewer's quote

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Chris

...I been tired of keep communication with them since now they had my items for six months and now its been pass the time frame of the refund. I asked them to return my items. You very incompetent people...

Carol I
Website
2.2 (257 reviews)
2.4 (3712 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

Dear Wish, I needed to reach out to you and send this message to you to let you know that I Love your Website and Your GREAT Customer Support Team. You are Awesome when a customer has a problem with any issues regarding their Item Order that they purchase. I need to tell you that I’m a No...

Donna R

Ebay and Wish Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Cheap
  • Good prices
  • Cheap stuff
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Poor customer service
  • Customer service
  • No way to contact a live person

Ebay and Wish Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Ebay and Wish Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Ebay and Wish Latest Reviews

Recent published reviews
1.4

I'm a seller on ebay. They double invoiced me for the month. They took out the amount owed 2 times in a 24-hour period....

Read all 1360 reviews
5

I'm Robert Mursko I've ordered a Black Coat and a Black and Red jogging outfit and a Pair of White high tops Sneakers...

Read all 11768 reviews

Ebay and Wish Products and Services

Most reviewed product and services
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)
  • Wish Shipping Service (4227 reviews)
  • Wish Customer Care (1542 reviews)
  • Wish Account (595 reviews)