PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Wish

Ebay and Wish Overview

Total reviews
1350
10734
Company responses
0
0
Issues resolved
5
33

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10734 reviews. It is 9384 reviews more than Ebay received since Sep 28, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ebay customer support team and Wish customer service.

Ebay and Wish Consumer Ratings

Rank
76 out of 469 in Auctions and Marketplaces category
52 out of 469 in Auctions and Marketplaces category
Customer service
67 in category
55 in category
Exchange, Refund and Cancellation Policy
47 in category
34 in category
Website
67 in category
53 in category

According to consumer ratings and reviews, Wish ranks 24 points higher in the Auctions and Marketplaces category than Ebay. People gave Ebay 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 108 points higher than the worst rated brand in this category. At the same time, Wish was rated 1.5 stars for Customer service criterion in this category and it is 120 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wish has a higher rating than Ebay. Regarding Website criterion, consumers gave Ebay 2.2 stars and it is 62% greater than other in category. Wish however was rated 2.4 stars and it is 70% greater than other in category.

Ebay and Wish Rating Details

Customer service
1.4 (296 reviews)
1.5 (3799 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

...It says customer says item received HAVE NOT I received it and I didn't. I said I received the phone holder for the car yet. I want my money back for the one I just described I never said anything about the car holder, because I haven't received it, yet...

PissedConsumer1724301
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.8 (3337 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

I order my stuff a long time ago and it still has not came I've been checking the mail box everyday n it hasnt came they be so late on ur stuff

Amarra
Website
2.2 (251 reviews)
2.4 (3468 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...I never got an email or a text but when I went to the Wish website to check on something else I discovered it's been canceled today, the day of delivery! No reason given. I've been in this house all day waiting. Changed all my plans to accommodate it...

Barbara S

Ebay and Wish Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Cheap
  • Good prices
  • Unhappy
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Ebay and Wish Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Ebay and Wish Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Ebay and Wish Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews

Hello
I make order since 25/09/2019 till know I did not receive it.
My order number
5d8b010f5016ba312d10dcf3
Please can you...

Read all 10734 reviews

Ebay and Wish Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Wish Shipping Service (3801 reviews)
  • Wish Customer Care (1430 reviews)
  • Wish Account (532 reviews)