PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Wish

Ebay and Wish Overview

Total reviews 3153 15347
Company responses 0 0
Issues resolved 17 67

Ebay and Wish Consumer Ratings

Rank
88 out of 318 in Auctions and Marketplaces category
63 out of 318 in Auctions and Marketplaces category
Customer service
67 in category
63 in category
Website
76 in category
59 in category
Exchange, Refund and Cancellation Policy
52 in category
45 in category
Diversity of Products or Services
74 in category
64 in category

Ebay and Wish Rating Details

Customer service
1.4 (742 reviews)
1.5 (5353 reviews)
Reviewer's quote

Shipping issue no respond from customer service..

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...their customer service has become worse and to the point they do not even respond..

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Website
2.1 (639 reviews)
2.3 (4832 reviews)
Reviewer's quote

The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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On 22/6 I order (in my opinion) a BUY: a swing-chair with adapted cushions - choice via the website : frame and egg shape black and cushions grey - Because the delivery was possible somewhere JULy I consulted the tracking site and found that my order had changed into " cushions " ONLY (who orders a...

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Exchange, Refund and Cancellation Policy
1.6 (627 reviews)
1.7 (4732 reviews)
Reviewer's quote

I have an ongoing case with eBay that requires me to speak to someone in order to get my promised refund (due to a bad seller). eBay makes it IMPOSSIBLE to get through. The multiple menus are all dead ends!!..

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... has been delivered to a worng address and when I raised a complaint against it wish told me to wait till 25th September and now they are not providing me the refund and not replying on my complaint against my order. My address is in Delhi and they delivered it in Bihar I really need help to get my money back. I need refund 20000 rs a ve...

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Diversity of Products or Services
2.3 (582 reviews)
2.4 (4515 reviews)
Reviewer's quote

... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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...There were 6 ROSE colored ones but I ordered these in different colors besides ROSE! So be very careful with what you order as it may not get resolved!! Also a lot of the products advertised are NOT what they say they are! BEWARE!!..

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Ebay and Wish Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Price
  • Cheap
  • Good prices
  • Price
Cons
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected
  • Poor customer service
  • No way to contact a live person
  • No customer service

Ebay and Wish Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

It wouldnt let me order now. I want to order now

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Ebay and Wish Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Ebay and Wish Latest Reviews

Recent published reviews
3.8

I tried to buy a ebay giftcard an it had a error but when i got home i checked my debt card and it was charged the full...

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No votes

Cynthia I was scammed on the 26th of September 2020 at about 5:29 a.m to 6:31..... someone used my account to order...

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3.2

Like I said I get my parts somebody is gonna get sued

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No votes

I was scammed on the 26/9/2020at about 5:29 am to 6:31 am.... someone used my account to order good from your...

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Ebay and Wish Products and Services

Most reviewed product and services
  • Ebay Customer Care (186 reviews)
  • Ebay Account (184 reviews)
  • Ebay Marketplace (60 reviews)
  • Wish Shipping Service (4948 reviews)
  • Wish Customer Care (1867 reviews)
  • Wish Account (630 reviews)