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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1141 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service9
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $66.2K CLAIMED LOSSES
  • $460 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Customer service 7
  • Product 6
  • Quality and price 4
  • Website 3
  • Dissatisfied 3

Customers don't like

  • Customer service10
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Attitude of rep4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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