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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1043 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 434 TOTAL REVIEWS
  • $47.8K CLAIMED LOSSES
  • $419 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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