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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1095 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Volusion

Web design
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Have a good pitch 3
  • Misleading but very nice sales people 2
  • Customer service 1
  • Dont know didnt get that far 1
  • Design 1

Customers don't like

  • Deceptive marketing3
  • Account management2
  • Customer service2
  • Total deception1
  • Use of site1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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