PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tradesy and eBay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tradesy
1.9
eBay
2.0
Tradesy
eBay

Tradesy and eBay Overview

Total reviews 1132 45754
Company responses 0 0
Issues resolved 10 529

Tradesy and eBay Consumer Ratings

Rank
999 out of 4768 in Footwear and Clothing category
109 out of 677 in Auctions and Marketplaces category
Customer service
726 in category
100 in category
Exchange, Refund and Cancellation Policy
778 in category
97 in category
Website
775 in category
121 in category
Product or Service Quality
930 in category
108 in category

Tradesy and eBay Rating Details

Customer service
1.5
(499 reviews)
1.6
(13728 reviews)
Reviewer's quote

...Worst customer service ever. Lost 2k. I was shocked how they handled this fraud case...

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...Talked to two different people and the customer service agents had no idea how to help me and told me to make a new account..

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Exchange, Refund and Cancellation Policy
1.6
(433 reviews)
1.8
(11810 reviews)
Reviewer's quote

...So now I have paid $700 for a pair of shoes that won't fit!!! I can understand their policy if I just wanted to return them, but to not do anything about being sent the wrong merchandise is inexcusable. This is fraud!..

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...That supposed to be delivered tomorrow so I can get my truck fix, I been email for a refund purchased never received. I am a getting the run a round..

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Website
2.3
(432 reviews)
2.1
(11601 reviews)
Reviewer's quote

At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

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...Website doesnt actually give stated options to follow their recommended procedure to mark item as Sent and to enter tracking number. Email from EBay threatens to cancel my return request. Sends me around in endless circle of frustration!! Unlikely to shop EBay again after years of doing so..

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Product or Service Quality
1.8
(408 reviews)
2
(11069 reviews)
Reviewer's quote

Ive called customer service before and its always the same song and dance No one notified you of the return?, Im so sorry that your return was damaged. blah, blah, blah Someone recently purchased a Gucci ring from my closet right before Christmas and I moved *** and Highwater to get it there in...

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...Finally no customer service either. I am never going on Ebay again!!..

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Tradesy and eBay Pros and Cons

Pros
  • Designer items for sale
  • Ease of selling
  • Design of the site
  • No pros
  • Good prices
  • Convenient
Cons
  • Customer service
  • Policies and procedures
  • Lack of customer service
  • Customer service
  • Yes
  • No customer service

Tradesy and eBay Most Positive Reviews

Top rated reviews
5

The ease of use for a seller is really clean and user friendly. However, they need to allow the ability to duplicate...

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5

The seller explain to me after I paid for the item that the item was not in working condition I try to get a refund but...

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5

I actually had a great experience, it definitely depends which store/closet you buy from. I got a gorgeous Louis Vuitton...

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5

Spoke to a agent name Sharon who was very friendly and willing to help with my situation. I appreciate great customer...

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Tradesy and eBay Most Critical Reviews

Lowest rated reviews
1

Tradesy is the worst platform ever! Don't use this app or company. It is a ripoff. I sold three things shipped the...

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1

I proceed to call the listed customer care number for ebay. it goes the automated message, never getting thru to a live...

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1

I order a watch on the 9th of feb it was sent somewhere else and the they told me I moved. No same city for 20 years....

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1

The costumer service is awful, I called a number 813'-726-**** that resulted in them trying to rob me from my bank...

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Tradesy and eBay Latest Reviews

Recent published reviews
1

I wish i never knew this platformi invested $105,000 with the aim of getting to the withdrawal amountafter i had put in...

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No votes

Why do you charge for disposal fee if you are not receiving my old tires ? The old tires are being used on a another...

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No votes

I use to be on youre site. Have many designers items to sell. My email address had changed. Your app says - an error!!!...

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3

Since I accidentally ordered that, and it was a true mistake on my part, I was really shocked because the seller had no...

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