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Tradesy

1.9
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 859 TOTAL REVIEWS
Rank
54 out of 319
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1004
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    02:11
  • ISSUES RESOLVED
    6%
Top Products and Services
1.7
67 reviews
1.9
63 reviews
1.8
58 reviews

Ebay

1.9
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1255 TOTAL REVIEWS
Rank
48 out of 319
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    06:12
  • ISSUES RESOLVED
    0%
Top Products and Services
2
153 reviews
2
85 reviews
2.4
33 reviews

How would you compare Tradesy vs Ebay?

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Anonymous
Amite, Louisiana, United States #1178078

Tradesy steals money from the sellers and the buyers. They do not honor the discounts they offer, they overcharge on shipping, refuse to give buyers refunds in cash and only give them credit, they take forever to pay a seller or send a return item back to a seller that has been returned.

At least Ebay will speak with you and call/email you if you have had a problem, Tradesy refuses to answer questions, emails or phonecalls. They should be shut down and a class action lawsuit should be opened against them.

Mariner1
to Anonymous Fort Myers, Florida, United States #1338930

Do you work for eBay? Shipping is paid by Tradesy they charge more but sell more because they run much more targeted audience.

Over a one year period with the same items on both sites 15% better results.

In a dispute, they are more even and fairer than eBay, as a seller, you have a much better chance of getting a fair result. With eBay, you have zero chance of getting a favourable settlement. There have been several class actions against eBay on selling and PayPal practices.

In other words, Tradesy is the betting selling platform even though they are more expensive 15% against 9.5%.

On return policy, eBay gives 14 days Tradesy much less.

A word of advice does not use free shipping on eBay and charge a restocking fee if you get returns eBay will say your not performing to standard even when a buyer returns for change of mind.

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