PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Tradesy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Tradesy

Ebay and Tradesy Overview

Total reviews
1350
1017
Company responses
0
0
Issues resolved
5
7

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 333 reviews more than Tradesy received since Sep 1, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tradesy customer support team than with Ebay customer service.

Ebay and Tradesy Consumer Ratings

Rank
77 out of 475 in Auctions and Marketplaces category
400 out of 2473 in Footwear and Clothing category
Customer service
67 in category
244 in category
Exchange, Refund and Cancellation Policy
47 in category
231 in category
Website
65 in category
335 in category

Ebay and Tradesy Rating Details

Customer service
1.4 (296 reviews)
1.5 (436 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

this manager was not helpful at all but to only tell me their ruteen to convince the customer to go along. i wont fully blame the customer support, in most cases they have been very helpful and very nice, but in a situation where you feel uncomfortable and concerning safety, i felt they should of...

elle
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.6 (382 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

Tradesy commission fee is 23% for seller and give store credit for buyer only. They force buyer have to buy back on their market place. I have sold brand new watch on their site and they hold my money for 21 days. The customer returned my watch after 20 and sent to Tradesy. They told me that I sold...

Nha N
Website
2.2 (251 reviews)
2.3 (386 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

Constance H

Ebay and Tradesy Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Designer items for sale
  • Ease of selling
  • Design of the site
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Customer service
  • Policies and procedures
  • Lack of customer service

Ebay and Tradesy Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

TRADESY is awesome! I love the way the website looks and it's so easy to use. As a buyer, I've bought and returned...

Ebay and Tradesy Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite...

Ebay and Tradesy Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews
1

Very bad the control recepcion the package for yours orders.

Read all 1017 reviews

Ebay and Tradesy Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Tradesy Customer Care (128 reviews)
  • Tradesy Marketplace (80 reviews)
  • Tradesy Account (74 reviews)