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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service9
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 649 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $889 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service18
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Amite, Louisiana, United States #1178078

Tradesy steals money from the sellers and the buyers.They do not honor the discounts they offer, they overcharge on shipping, refuse to give buyers refunds in cash and only give them credit, they take forever to pay a seller or send a return item back to a seller that has been returned.

At least Ebay will speak with you and call/email you if you have had a problem, Tradesy refuses to answer questions, emails or phonecalls.They should be shut down and a class action lawsuit should be opened against them.

Mariner1
to Anonymous Fort Myers, Florida, United States #1338930

Do you work for eBay?Shipping is paid by Tradesy they charge more but sell more because they run much more targeted audience.

Over a one year period with the same items on both sites 15% better results.

In a dispute, they are more even and fairer than eBay, as a seller, you have a much better chance of getting a fair result. With eBay, you have zero chance of getting a favourable settlement. There have been several class actions against eBay on selling and PayPal practices.

In other words, Tradesy is the betting selling platform even though they are more expensive 15% against 9.5%.

On return policy, eBay gives 14 days Tradesy much less.

A word of advice does not use free shipping on eBay and charge a restocking fee if you get returns eBay will say your not performing to standard even when a buyer returns for change of mind.