PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Tradesy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Tradesy

Ebay and Tradesy Overview

Total reviews 3052 1068
Company responses 0 0
Issues resolved 13 7

Ebay and Tradesy Consumer Ratings

Rank
88 out of 317 in Auctions and Marketplaces category
451 out of 2094 in Footwear and Clothing category
Customer service
70 in category
286 in category
Website
76 in category
387 in category
Exchange, Refund and Cancellation Policy
56 in category
283 in category
Diversity of Products or Services
73 in category
375 in category

Ebay and Tradesy Rating Details

Customer service
1.4 (718 reviews)
1.5 (459 reviews)
Reviewer's quote

" It is now 9/9/2020 and when I ask Ebay to Step in and Help, their website says I am not authorized to request a return at this time? I try calling Ebay Customer Service on the phone and there is no human to talk to. I am infuriated with Ebay for not explaining why I am not authorized to have them...

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...No one has reached out to me from the Tradesy company! Im very disappointed with the Lack of Customer Service and cooperation concerning this process!..

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Website
2.1 (622 reviews)
2.3 (403 reviews)
Reviewer's quote

The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

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Exchange, Refund and Cancellation Policy
1.6 (607 reviews)
1.6 (399 reviews)
Reviewer's quote

I need my refund ASAP I my package hasnt been scanned since the 5th of this month so fed ex has considered the package lost I dont need to wait until the 17 because Im not goin to get my package please give me my full refund..

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...Refund should be coming soon..

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Diversity of Products or Services
2.3 (565 reviews)
2.4 (366 reviews)
Reviewer's quote

... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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Unlike other high rated pre-owned fashion sellers, Tradesy has no way to review the authenticity of products or the representation of the products. Sellers are rude and do not provide documentation to verify the authenticity of products and may or may not represent it well. Once you receive the...

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Ebay and Tradesy Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Price
  • Designer items for sale
  • Ease of selling
  • Design of the site
Cons
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected
  • Customer service
  • Policies and procedures
  • Lack of customer service

Ebay and Tradesy Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

TRADESY is awesome! I love the way the website looks and it's so easy to use. As a buyer, I've bought and returned...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

I have been reading the complaints regarding Tradesy, as well as complaints from buyers and sellers buying and selling r...

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Ebay and Tradesy Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

I ordered a LV for over $1300.00. Upon receiving the bag I knew instantly it was a fake. I sent it back and was assured...

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Ebay and Tradesy Latest Reviews

Recent published reviews
No votes

Case ID :5245844009
Buyer ID :thebuzzardsbayangler
Request reason :Item not received
$ 88.65 of the reimbursement amount ha...

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2

I am reaching out in ref to a cancelled order on your behalf , I have yet to receive my refund in the amount of $137.37...

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No votes

My order was supposed to arrive on the 15th of September and it still hasnt arrived.

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No votes

I sent out my item but it still is saying that I havent confirmed by printing my mailing label but I did this last...

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Ebay and Tradesy Products and Services

Most reviewed product and services
  • Ebay Account (183 reviews)
  • Ebay Customer Care (182 reviews)
  • Ebay Marketplace (60 reviews)
  • Tradesy Customer Care (131 reviews)
  • Tradesy Marketplace (80 reviews)
  • Tradesy Account (74 reviews)