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Ebay
Tophatter

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ebay

Ebay

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1345 TOTAL REVIEWS
Rank
75 out of 469
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    04:30
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
158 reviews
2
103 reviews
2.3
46 reviews
Tophatter

Tophatter

2.2
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3656 TOTAL REVIEWS
Rank
46 out of 469
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    5060
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    00:38
  • ISSUES RESOLVED
    2%
Top Products and Services
2.4
828 reviews
2.3
284 reviews
3.1
216 reviews

How would you compare Ebay vs Tophatter?

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Anonymous
#1341587

I've Never used eBay to bid on anything so all I can comment on is how tophatter is a rip off

Anonymous
#1341141

I never have a problem with ebay. Bidding privileges have been suspended twice by Tophatter through no fault of mine.

While bidding on items, the bid does not go through right away then the bid is over & my bid automatically is forwarded to the next item. If I win the item. I have to cancel out on it because it is not something I physically bid on.

Tophatter stayed i have too many cancellations & cancels my bidding privileges for 24 hrs. Does anyone else have this problem with Tophatter?

SteadyInsect
#1548326
@Anonymous

I've had the same thing happen to me. Bid on one item yet get another. I also cancelled.

Anonymous
#1340017

Haven't dealt with Ebay, but my first purchase from Tophatter was a big disappointment. Supposed to be 20" sterling silver chain, but received 18" cheap-looking, flimsy, article. Trying to find Tophatter Home, so I can close account.

SteadyInsect
#1548327
@Anonymous

Good Luck!!!!!

Anonymous
#1332395

Disappointed with Tophatter size of jewelry. Clothes from China are child size and cheap.

Anonymous
#1191144

Illegal unauthorized funds withdraw on consecutive auctions.No bid placed. No purchase approved.

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