PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Ebay

Tophatter and Ebay Overview

Total reviews 4857 3154
Company responses 0 0
Issues resolved 21 17

Tophatter and Ebay Consumer Ratings

Rank
54 out of 318 in Auctions and Marketplaces category
88 out of 318 in Auctions and Marketplaces category
Customer service
47 in category
66 in category
Delivery Service
42 in category
43 in category
Website
43 in category
75 in category
Product or Service Quality
55 in category
66 in category

Tophatter and Ebay Rating Details

Customer service
1.6 (2053 reviews)
1.4 (743 reviews)
Reviewer's quote

Still not happy nothing was resolved because they dont answer and this company is horrible with customer service..

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Shipping issue no respond from customer service..

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Delivery Service
2.1 (1957 reviews)
2 (508 reviews)
Reviewer's quote

...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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...THE GAME NOW IS, YOU WANT REAL SERVICE YOU HAVE TO GO TO EBAY CONCIERGE AND PAY FOR THAT SERVICE..

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Website
2.5 (1917 reviews)
2.1 (639 reviews)
Reviewer's quote

...I can't even rate the item because the app stopped working and the website conveniently encounters a 404 error whenever you try to rate..

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The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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Product or Service Quality
1.9 (1911 reviews)
1.8 (564 reviews)
Reviewer's quote

...Thinking The item was pretty and of quality as shown in the picture, I kept on bidding. When I received the so-called tapestry, it was nothing but a piece of printed fabric. I proceeded to return the item and was told at the post office it would cost $50-$60 to return a $47 item...

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...no product was ever sent, confirmed, or received. How do I get my . money returned?..

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Tophatter and Ebay Pros and Cons

Pros
  • Price
  • Bidding
  • Some products and sellers are legit
  • Buying
  • Variety of available products
  • Price
Cons
  • Customer service
  • Dont answer emails regarding issues
  • I am very dissappointed
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected

Tophatter and Ebay Most Positive Reviews

Top rated reviews
5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Tophatter and Ebay Most Critical Reviews

Lowest rated reviews
1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Tophatter and Ebay Latest Reviews

Recent published reviews
No votes

hello i have just put an order in today for a chrismas ornament the ad on facebooksaid
buy one get one free but its cost...

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1

I did not receive my package trying to find out when will I receive it

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1.4

So I bought a bathroom SET on tophatter and waited only to find out while it says set they only sent me a shower...

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No votes

It is very simple, just remove me from Ebay completly.
I have not received anything from Ebay to say I have been removed....

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Tophatter and Ebay Products and Services

Most reviewed product and services
  • Tophatter Shipping Service (969 reviews)
  • Tophatter Customer Care (362 reviews)
  • Tophatter Bidding (256 reviews)
  • Ebay Customer Care (186 reviews)
  • Ebay Account (184 reviews)
  • Ebay Marketplace (60 reviews)