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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1103 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $19.3K CLAIMED LOSSES
  • $199 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Some products and sellers are legit 9
  • Bidding 4
  • Ease of buying 4
  • I got some pretty jewelry from some sellers at a good price 4
  • Variety 4

Customers don't like

  • Item not as described4
  • Cheap merchandise4
  • Dont answer emails regarding issues4
  • Paying for something and not receiving it3
  • Truth about value and contents of item2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Mike Craig

I've Never used eBay to bid on anything so all I can comment on is how tophatter is a rip off

Anonymous

I never have a problem with ebay.Bidding privileges have been suspended twice by Tophatter through no fault of mine.

While bidding on items, the bid does not go through right away then the bid is over & my bid automatically is forwarded to the next item. If I win the item. I have to cancel out on it because it is not something I physically bid on.

Tophatter stayed i have too many cancellations & cancels my bidding privileges for 24 hrs.Does anyone else have this problem with Tophatter?

Anonymous
#1340017

Haven't dealt with Ebay, but my first purchase from Tophatter was a big disappointment. Supposed to be 20" sterling silver chain, but received 18" cheap-looking, flimsy, article. Trying to find Tophatter Home, so I can close account.

Anonymous

Disappointed with Tophatter size of jewelry. Clothes from China are child size and cheap.

Anonymous
Clio, Michigan, United States #1191144

Illegal unauthorized funds withdraw on consecutive auctions.No bid placed. No purchase approved.