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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1138 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service9
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Some products and sellers are legit 10
  • I got some pretty jewelry from some sellers at a good price 5
  • Variety 4
  • Ease of buying 4
  • Bidding 4

Customers don't like

  • This company does not live up to what say that will do5
  • Paying for something and not receiving it4
  • Item not as described4
  • Dont answer emails regarding issues4
  • Cheap merchandise4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1370652

I always received my merchandise from EBay.Top hatter is a different story.

One of my items was shipped to the wrong address with no replacement, just refund. Another item was refunded without my request.

So twice I've not received bids I've won.Suspicious.

Anonymous
#1369199

I went on line live and made several bids I received more junk for big buck, things I could have brought from a dollar Tree store and gotten better items and without all those unnecessary shipping charges.I'm so disappointed.

the protected fresh box I can't believe they charged any one for that junk. What a waste of time and money. The order # is 36669944.

Gear XS(DK-B6).Why bother selling that trash?

Anonymous
Hopkinsville, Kentucky, United States #1341587

I've Never used eBay to bid on anything so all I can comment on is how tophatter is a rip off

Anonymous
Hartford, Connecticut, United States #1341141

I never have a problem with ebay.Bidding privileges have been suspended twice by Tophatter through no fault of mine.

While bidding on items, the bid does not go through right away then the bid is over & my bid automatically is forwarded to the next item. If I win the item. I have to cancel out on it because it is not something I physically bid on.

Tophatter stayed i have too many cancellations & cancels my bidding privileges for 24 hrs.Does anyone else have this problem with Tophatter?

Anonymous
#1340017

Haven't dealt with Ebay, but my first purchase from Tophatter was a big disappointment. Supposed to be 20" sterling silver chain, but received 18" cheap-looking, flimsy, article. Trying to find Tophatter Home, so I can close account.

Anonymous
League City, Texas, United States #1332395

Disappointed with Tophatter size of jewelry. Clothes from China are child size and cheap.

Anonymous
Clio, Michigan, United States #1191144

Illegal unauthorized funds withdraw on consecutive auctions.No bid placed. No purchase approved.