PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Tophatter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Tophatter

Ebay and Tophatter Overview

Total reviews 3399 4875
Company responses 0 0
Issues resolved 18 22

Ebay and Tophatter Consumer Ratings

Rank
89 out of 323 in Auctions and Marketplaces category
52 out of 323 in Auctions and Marketplaces category
Customer service
69 in category
51 in category
Website
71 in category
40 in category
Exchange, Refund and Cancellation Policy
56 in category
39 in category
Diversity of Products or Services
76 in category
56 in category

Ebay and Tophatter Rating Details

Customer service
1.4 (798 reviews)
1.6 (2064 reviews)
Reviewer's quote

...I need Ebay to help me and I need to speak to somebody from customer service like you do on Amazon. Please can somebody get back to me ASAP, thank you..

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...You ask about customer service? So far there has been none. Carefully check all invoices..

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Website
2.1 (689 reviews)
2.5 (1927 reviews)
Reviewer's quote

I have spent 2 days calling every customer service number I can find for ebay and they all go to an automated system telling me to use the website. If I could find what I needed help with on the website I wouldn't be trying to get live person to assistance me. All of the phone numbers provided on...

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I ordered a few items off of their website, and I got junk in return. Now, I'm trying to do a return, and they don't even have a customer support phone number..

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Exchange, Refund and Cancellation Policy
1.6 (668 reviews)
1.8 (1886 reviews)
Reviewer's quote

...DIDN;T REFUND MY MONEY THEY ARE FRAD,,,,,,..

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So I contacted them, and they said the payment never went through and canceled my orders but are not issuing a refund. I have even sent a screenshot of my bank statement showing the date and time it went through and the amount, and they are still not giving me my money back! If this is not resolved...

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Diversity of Products or Services
2.2 (631 reviews)
2.5 (1826 reviews)
Reviewer's quote

... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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...Some of the products still aint came from over a minth ago. I want all my money back for the crap yall sent and for what u didnt send and i dont want credit i want my money back to my cards. immediatelty..

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Ebay and Tophatter Pros and Cons

Pros
  • Variety of available products
  • Price
  • Buying
  • Price
  • Good prices
  • Bidding
Cons
  • Customer service
  • Corporate office is unreachable
  • No customer service
  • Customer service
  • I am very dissappointed
  • Dont answer emails regarding issues

Ebay and Tophatter Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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Ebay and Tophatter Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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Ebay and Tophatter Latest Reviews

Recent published reviews
No votes

I cant get a live pers.3hs of my time and.nothing

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2.4

I sent email and tried calling but I am still at zero.
Im also disappointed with some of the items. Its like a bait and s...

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1.8

I have been waiting for my refund off eBay after buying some E-Liquid and it took them over 2 weeks to refund me and...

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1

Tophatter stole money from my credit card at 2:21am for 19.05 I never purchased anything at this time I was in bed! And...

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Ebay and Tophatter Products and Services

Most reviewed product and services
  • Ebay Profile (63 reviews)
  • Ebay Marketplace (61 reviews)
  • Ebay Gift Card (52 reviews)
  • Tophatter Shipping Service (942 reviews)
  • Tophatter Bidding (263 reviews)
  • Tophatter Account (232 reviews)