PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Tmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Tmart

Ebay and Tmart Overview

Total reviews
2039
169
Company responses
0
0
Issues resolved
8
1

Ebay and Tmart Consumer Ratings

Rank
78 out of 302 in Auctions and Marketplaces category
476 out of 3052 in E-commerce category
Customer service
60 in category
421 in category
Exchange, Refund and Cancellation Policy
51 in category
348 in category
Website
65 in category
404 in category
Diversity of Products or Services
58 in category
402 in category

Ebay and Tmart Rating Details

Customer service
1.5 (468 reviews)
1.2 (36 reviews)
Reviewer's quote

Can't even get a customer service person to help you but yet they allow buyers to get screwed and you cant do nothing about it. The worse website to use and buy anything..

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...They didn't respond, there is no customer service. What kind of business practice is it?..

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Exchange, Refund and Cancellation Policy
1.6 (398 reviews)
1.3 (37 reviews)
Reviewer's quote

... get eBay cards send it to the eBay support that sent me the invoice I should get the car in 2-3 days and after 5 days of Receiving the car I could get a full refund if I didn't want the car....

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...wait, wait, wait, i dont hope so they are doing business seriously, they are not worried/cared about what they agreed in their own website, when i asked for refund they denied and they replied that the parcel already shipped so the cancellation is not possible, also i tried to track with the shipping company "Asendia" they mentioned that the expected delivery on 3rd Aug, but now almost 3rd Sep, so whats going on i cant understand, is this company is real? i dont know what...

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Website
2.1 (395 reviews)
2.2 (35 reviews)
Reviewer's quote

I have been scammed so much from this website I think you guys really gotta fix the problem..

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...When you send them a picture- from their website - of what you SHOULD have received. They tell you that that is invalid and you must take your OWN PICTURE OF AN ITEM THAT YOU NEVER RECEIVED. Then they tell you to be patient - DO NOT BE PATIENT UNDER ANY CIRCUMSTANCES...

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Diversity of Products or Services
2.4 (346 reviews)
2 (33 reviews)
Reviewer's quote

I purchased from this Junklady1 whose products are mainly sewing goods from EBAY. Seller did not comply with rules of shipping or deadline for delivery. When contacted, I was met with threat from this person that I would be removed from Ebay if I left negative comment...

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...No complaints with products just slow to arrive and poor communications..

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Ebay and Tmart Pros and Cons

Pros
  • Website appeared to show desirable items
  • Price
  • Variety of available products
  • Cheap prices
  • Price
  • Products
Cons
  • Customer service
  • No customer service for sellers
  • Dishonest sellers tolerated
  • Customer service
  • Slow shipping
  • Return procedure

Ebay and Tmart Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I Ordered 2 iphone 5c screens that supposed to been came today but they didn't so cab you please help me out

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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4

Have purchased at least 20 items. No complaints with products just slow to arrive and poor communications.

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Ebay and Tmart Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I placed order #RS908386797CH on August 30,2014, Today 6 weeks later i receive two power cords for something?, Not sure...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

They sent me the wrong item afteri received I try to speak with them and they were sending me *** emails 10months...

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Ebay and Tmart Latest Reviews

Recent published reviews
No votes

Didnt receive all of my refund

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2.6

I purchased TWS(true wireless stereo) earphones v5.0+EDR right ear piece has come apart apparently the ear piece was...

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1

I have been scammed so much from this website I think you guys really gotta fix the problem.

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No votes

Hi
I need to do a error report of a product a bought at your site, but one pieces missing så it can not work.
Should I sen...

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Ebay and Tmart Products and Services

Most reviewed product and services
  • Ebay Account (167 reviews)
  • Ebay Customer Care (131 reviews)
  • Ebay Marketplace (52 reviews)
  • Tmart Shipping Service (27 reviews)
  • Tmart Customer Care (1 review)