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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1120 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 7
  • Previous purchases 2
  • Ease of order 1
  • I did gett he computer i ordered 1
  • I did get the computer i ordered 1

Customers don't like

  • Lack of intelligence4
  • Customer service3
  • Hours of my time3
  • Return policy2
  • So bad so bad so bad2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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