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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service9
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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ThredUP

Footwear and Clothing
Has verified representatives
  • 1 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 18 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $274 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
  • What was promised 1
  • To buy from 1

Customers don't like

  • Being ripped off2
  • Being deceived2
  • No way to contact 7 days per week or by phone1
  • No response to my three emails i have sent1
  • Feeling like i was scammed1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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