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Ebay

E-commerce
  • 5 ISSUES RESOLVED
  • 1223 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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The Realreal

E-commerce
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Website 1
  • Shopping on their website 1
  • Range and easy to use website 1
  • Love it 1

Customers don't like

  • Rr taking my money and failing to send my dress1
  • Return of products for sale via their consignment team1
  • Damage of clothes not disclosed in description1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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