PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay

Ebay

1.8
The Ashton Drake Galleries

The Ashton Drake Galleries

Has Verified Representatives
1.9
Ebay
The Ashton Drake Galleries

Ebay and The Ashton Drake Galleries Overview

Total reviews 3127 414
Company responses 0 10
Issues resolved 16 3

Ebay and The Ashton Drake Galleries Consumer Ratings

Rank
88 out of 318 in Auctions and Marketplaces category
456 out of 3121 in E-commerce category
Customer service
No votes
278 in category
Website
No votes
395 in category
Exchange, Refund and Cancellation Policy
No votes
244 in category
Product or Service Quality
No votes
356 in category

Ebay and The Ashton Drake Galleries Rating Details

Customer service
No votes
1.6 (212 reviews)
Reviewer's quote

...NOBODY AT THE GENERAL CUSTOMER SERVICE NUMBER CAN HELP. WHY???? THEY ARE BLAMING EVERYTHING ON COVID..

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Just try to get a human for customer service. or A tracking no. for a purchased item through the mail via their offer card...

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Website
No votes
2.3 (188 reviews)
Reviewer's quote

The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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I ordered a stars and stripes outfit and apparently that enrolled me in a subscription service although it says it nowhere on the website. Unethical. I can't get a straight answer as to whether the order has been canceled and whether they are going to refund me the money for the outfit I never...

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Exchange, Refund and Cancellation Policy
No votes
1.7 (164 reviews)
Reviewer's quote

I bought an iPhone Pro from eBay and then the seller remove the item but put a package number in the package never came I would like a refund or the item I tried to call UPS and it said it was delivered to the Walmart vision Center not 101 Laura Ave..

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...I dont want my money bak just a fair exchange. or my daughter is looking forward to playing with a replace ment pLEASE CALL BE SO WE CAN MAke this drake exchanges easy and so my daughter will be hhappy..

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Product or Service Quality
No votes
1.7 (190 reviews)
Reviewer's quote

I got an automated service, and when I asked to speak to a representative it sent me to the same message you get when you call Ebay's regular number..

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... made, discolored, have arms and legs that easily fall off, and have hair that is sloppily glued on? Why your order can take months to get to you and customer service is super slow or unresponsive? It's because all of their dolls are made in China, and Ashton Drake is just the middle-man in the logistics chain once your doll makes it to the United States. Chinese lab...

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Ebay and The Ashton Drake Galleries Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Price
  • Shipped in a timely manner
  • Ordering and purchasing and delivery is fine
  • Quality
Cons
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected
  • Customer service
  • False advertisement
  • Delivery

Ebay and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

Oh my goodness. I had a wonderful experiance with this company. I had to call a couple of times to work out ordering det...

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Ebay and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

I ordered one doll from this company in 12/2014 and I made 5 monthly installment payments in which I just payed it off...

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Ebay and The Ashton Drake Galleries Latest Reviews

Recent published reviews
2.3

Ebay did nothing but send me a form email stating that the negative feedback left for a seller was removed because it...

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3.6

I ordered a doll ping lau and it said that she is poseable but actually she is not at all.

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No votes

I haVe returned the item with no refund

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1

Order a doll for my daughters birthday over 2 months ago. Birthday is Sept 27th. Said it would arrive by Sept 24th. On...

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Ebay and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Ebay Account (184 reviews)
  • Ebay Customer Care (184 reviews)
  • Ebay Marketplace (60 reviews)
  • The Ashton Drake Galleries Doll (123 reviews)
  • The Ashton Drake Galleries Shipping Service (104 reviews)
  • The Ashton Drake Galleries Customer Care (20 reviews)