PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay

Ebay

1.8
The Ashton Drake Galleries

The Ashton Drake Galleries

Has verified representatives
1.8
Ebay
The Ashton Drake Galleries

Ebay and The Ashton Drake Galleries Overview

Total reviews
1350
357
Company responses
0
10
Issues resolved
5
2

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 993 reviews more than The Ashton Drake Galleries received since Sep 11, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with The Ashton Drake Galleries customer support team than with Ebay customer service.

Ebay and The Ashton Drake Galleries Consumer Ratings

Rank
76 out of 474 in Auctions and Marketplaces category
436 out of 4572 in E-commerce category
Customer service
69 in category
255 in category
Exchange, Refund and Cancellation Policy
47 in category
227 in category
Website
67 in category
354 in category

Ebay and The Ashton Drake Galleries Rating Details

Customer service
1.4 (296 reviews)
1.5 (186 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

...Not pleased at all with the customer service !!!..

PissedConsumer1722883
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.7 (141 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

...The company refuses to exchange them No problem I’m reporting to the better business bureau Poor product false claims to the consumer and insult to a customer Shame on you Ashton Drake..

Rita B
Website
2.2 (251 reviews)
2.3 (162 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...Completely disappointed! The attached photo shows the actual doll at the top and the advertisement for the doll on their website..

Charisse C

Ebay and The Ashton Drake Galleries Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Shipped in a timely manner
  • General appearance
  • Quality
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Customer service
  • False advertisement
  • Unable to stop charges

Ebay and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

Ebay and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

Ebay and The Ashton Drake Galleries Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews
2.4

I purchased the twin baby monkeys and they look NOTHING like the picture. I paid $100 for two dolls that don’t even...

Read all 357 reviews

Ebay and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • The Ashton Drake Galleries Doll (110 reviews)
  • The Ashton Drake Galleries Shipping Service (91 reviews)
  • The Ashton Drake Galleries Customer Care (16 reviews)