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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1074 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Spicy Lingerie

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 123 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $125 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • On time and good customer service 1
  • Website is fun to look at 1

Customers don't like

  • Dishonesty about shipping times3
  • Customer service3
  • Bad policies2
  • Products arrived damaged2
  • Website layout and management1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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