PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ShopGoodwill and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ShopGoodwill
Ebay

ShopGoodwill and Ebay Overview

Total reviews
10
2395
Company responses
0
0
Issues resolved
0
9

ShopGoodwill and Ebay Consumer Ratings

Rank
145 out of 306 in Auctions and Marketplaces category
67 out of 306 in Auctions and Marketplaces category
Customer service
165 in category
63 in category
Product or Service Quality
162 in category
58 in category
Website
167 in category
70 in category
Exchange, Refund and Cancellation Policy
156 in category
57 in category

ShopGoodwill and Ebay Rating Details

Customer service
1 (8 reviews)
1.5 (538 reviews)
Reviewer's quote

...BUYER BEWARE! In addition, I have called the ShopGoodwill customer service, but I was only able to leave a voice message. BUYER BEWARE! I support Goodwill stores local and often when traveling. I expect honesty and integrity--there has been none of that in these transactions...

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I need customer service phone number so I can return to return them For an exchange..

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Product or Service Quality
1 (8 reviews)
1.8 (390 reviews)
Reviewer's quote

HORRIBLE experience with this site! First, an ad for a pair of jeans stated 2 different sizes (one size in the title, one size in the description). I asked for clarification & they answered. But after I ordered & got the jeans, it was very obvious that their answer was WRONG! Worse, when the jeans...

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Ive reported this when it has happened and even though customer service can see those messages when I talk with them on the phone nothing ever happens to the user doing the harassing. They will tell you they do not allow this type of thing to happen on eBay but it happens more than people know....

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Website
1 (7 reviews)
2.1 (464 reviews)
Reviewer's quote

I've already emailed and spoken to the company that owns and manages this website. They're not quite up on how to resolve "glitches" much less own up to one happening and messing up every planned auction you've been looking forward to for days. I get the feeling after communicating with ONE person...

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I have been scammed so much from this website I think you guys really gotta fix the problem..

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Exchange, Refund and Cancellation Policy
1 (6 reviews)
1.6 (457 reviews)
Reviewer's quote

...that is, they give themselves permission to LIE about products in ads & LIE in answers to questions & then not provide any type of refund or recourse..

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eBay has done nothing but give a refund to someone who has stolen my package!!!!! Not only did the person get a refund but they also kept my Apple Watch. Furthermore this is fraud and if eBay assisted this fraudelent buyer with doing this and my item doesnt get shipped I will have *** problem not...

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ShopGoodwill and Ebay Pros and Cons

Pros
  • Winning an auction
  • Website
  • Website appeared to show desirable items
  • Variety of available products
  • Price
Cons
  • Products condition
  • Staff
  • Products not ad advertised
  • Customer service
  • Not feeling protected
  • Dishonest sellers tolerated

ShopGoodwill and Ebay Most Positive Reviews

Top rated reviews
No votes
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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No votes
5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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ShopGoodwill and Ebay Most Critical Reviews

Lowest rated reviews
1

I have bought a Bracelet as a 10k gold but it isn't 10k gold. It's gold-plated. I took it to a jewelry store to sell as...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I purchased what I was told to be a real emerald and diamond ring. When I receive the ring I tested it and it proved to...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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ShopGoodwill and Ebay Latest Reviews

Recent published reviews
1

HORRIBLE experience with this site! First, an ad for a pair of jeans stated 2 different sizes (one size in the title,...

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No votes

still no tracking info provided &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; mypackage didnt get delivered, even though it...

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1.3

HORRIBLE experience with this site! First, an ad for a pair of jeans stated 2 different sizes (one size in the title,...

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No votes

The customer service is horrible. I need help getting my item 2 me and I forgot 2 put the lot number now I can notget a...

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ShopGoodwill and Ebay Products and Services

Most reviewed product and services
No votes
  • Ebay Account (171 reviews)
  • Ebay Customer Care (148 reviews)
  • Ebay Marketplace (52 reviews)