PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ShopGoodwill and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ShopGoodwill
Ebay

ShopGoodwill and Ebay Overview

Total reviews 13 3062
Company responses 0 0
Issues resolved 0 13

ShopGoodwill and Ebay Consumer Ratings

Rank
127 out of 317 in Auctions and Marketplaces category
87 out of 317 in Auctions and Marketplaces category
Customer service
80 in category
69 in category
Product or Service Quality
95 in category
64 in category
Website
121 in category
75 in category
Diversity of Products or Services
114 in category
74 in category

ShopGoodwill and Ebay Rating Details

Customer service
1.4 (11 reviews)
1.4 (720 reviews)
Reviewer's quote

...BUYER BEWARE! In addition, I have called the ShopGoodwill customer service, but I was only able to leave a voice message. BUYER BEWARE! I support Goodwill stores local and often when traveling. I expect honesty and integrity--there has been none of that in these transactions...

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...NOBODY AT THE GENERAL CUSTOMER SERVICE NUMBER CAN HELP. WHY???? THEY ARE BLAMING EVERYTHING ON COVID..

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Product or Service Quality
1.4 (9 reviews)
1.8 (544 reviews)
Reviewer's quote

My account was restricked i was in hospital twice with stroke and family death no one seem to care so my privilidges were taken away i couldnt pay at that time thabk you Dan Combs

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...better buisness bureo im a disabled vet with ptsd bought thibgs since january that never even friggin showed up email me a number i can speak to a customer service rep about please thanks i served my country and you look into this nightmare for...

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Website
1.5 (8 reviews)
2.1 (624 reviews)
Reviewer's quote

I've already emailed and spoken to the company that owns and manages this website. They're not quite up on how to resolve "glitches" much less own up to one happening and messing up every planned auction you've been looking forward to for days. I get the feeling after communicating with ONE person...

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The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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Diversity of Products or Services
1.6 (8 reviews)
2.3 (567 reviews)
Reviewer's quote

...that is, they give themselves permission to LIE about products in ads & LIE in answers to questions & then not provide any type of refund or recourse..

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... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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ShopGoodwill and Ebay Pros and Cons

Pros
  • Winning an auction
  • Website
  • Buying
  • Variety of available products
  • Price
Cons
  • Products condition
  • Wading through the red tape
  • Staff
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected

ShopGoodwill and Ebay Most Positive Reviews

Top rated reviews
5

My account was restricked i was in hospital twice with stroke and family death no one seem to care so my privilidges...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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No votes
5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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ShopGoodwill and Ebay Most Critical Reviews

Lowest rated reviews
1

I have bought a Bracelet as a 10k gold but it isn't 10k gold. It's gold-plated. I took it to a jewelry store to sell as...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I purchased what I was told to be a real emerald and diamond ring. When I receive the ring I tested it and it proved to...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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ShopGoodwill and Ebay Latest Reviews

Recent published reviews
1

And now there phone number has been disconnected!! :(

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No votes

I haven't been able to talk to someone about my order

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1

I have shopped Goodwill online for a while now. Now today my payment will not go through because of an error with my zip...

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1.2

EBAY HAS GONE IN THE DIRECTION OF REPLACING USA EMPLOYEES WITH EMPLOYEES THAT BARELY KNOW HOW TO PICK UP THE PHONE,...

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ShopGoodwill and Ebay Products and Services

Most reviewed product and services
  • Shopgoodwill Account (2 reviews)
  • Ebay Account (183 reviews)
  • Ebay Customer Care (182 reviews)
  • Ebay Marketplace (60 reviews)