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Ebay

E-commerce
  • 6 ISSUES RESOLVED
  • 1231 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Sears

Supermarkets and Malls
  • 28 ISSUES RESOLVED
  • 5187 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Price 20
  • I will like it when they are out of business 11
  • Product 9
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service165
  • Delivery experience27
  • Service18
  • Home delivery16
  • Whole process9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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