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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1033 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Access to consumers 4
  • Far trade 3
  • Website appeared to show desirable items 3
  • Worst 2

Customers don't like

  • Customer service15
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4276 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Price 18
  • I will like it when they are out of business 9
  • Product 8
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service84
  • Service37
  • Customer service34
  • Delivery experience31
  • Poor product quality16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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