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Ebay

E-commerce
  • 5 ISSUES RESOLVED
  • 1222 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Rue La La

E-commerce
  • 2 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Variety of items 2

Customers don't like

  • Customer service4
  • Difficult to get refund3
  • Return policy2
  • Incompetent customer service2
  • Spamming1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1484634

There is no comparison. I've been an eBay member for 15 years and never had the experience I've had with rue lala.

Non existent customer service with rue lala and extremely poor ordering process. I shouldn't have to wait 15 days only to be told an item is no longer available.