PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Rue La La as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
1.9
Rue La La
2.4
Ebay
Rue La La

Ebay and Rue La La Overview

Total reviews 4377 232
Company responses 0 0
Issues resolved 25 2

Ebay and Rue La La Consumer Ratings

Rank
70 out of 334 in Auctions and Marketplaces category
254 out of 3124 in E-commerce category
Customer service
No votes
238 in category
Website
No votes
328 in category
Exchange, Refund and Cancellation Policy
No votes
233 in category
Diversity of Products or Services
No votes
184 in category

Ebay and Rue La La Rating Details

Customer service
No votes
2 (84 reviews)
Reviewer's quote

Last year eBay has lots of scams and bad customer service Ive had lots problems with them money loses you can call but no one to talk with they dont answer my emails Im done with them..

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who needs to go into an account to track an order; waste of time and aggravating when you cant get through to Customer Service for service to simple answers Will not order their products again and will bring it to the attention of the 3rd party whose advertising for them to the consumers to shop...

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Website
No votes
2.6 (67 reviews)
Reviewer's quote

All the things on my wishlist was ordered without my knowledge my debit card was saved and my boss man's debit card was saved on eBay's website. Now I'm having issues sending the tires back Post office says they weigh too much and the postal service won't honor the return label. They want me to pay...

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...Their website has bugs managing customer account. When customer is unable to login and request to reset password. There was no email sent..

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Exchange, Refund and Cancellation Policy
No votes
1.9 (68 reviews)
Reviewer's quote

...i nought it by his conditions and they refund me the money..

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...It has been more than 6 weeks and I have not gotten my refund yet. I tried to call several times and have put on hold for over an hour. I emailed to no avail...

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Diversity of Products or Services
No votes
3.1 (58 reviews)
Reviewer's quote

eBay is bad costumer services..

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I am still unable to get on the app and online.

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Ebay and Rue La La Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
  • Variety of items
  • Good prices
  • Good products
Cons
  • Customer service
  • No customer service
  • Corporate office is unreachable
  • Customer service
  • No response from rue la la concierge re refund
  • Incompetent customer service

Ebay and Rue La La Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I am in shock reading all these negative reviews about Ruelala. I have been a member for about three years now and i...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

Great customer service - quick response and action. Thank you.

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Ebay and Rue La La Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

DO NOT BUY LUXURY ITEMS FROM RUELALA...
The items are fake. I purchased a Raymond Weil watch. They advertised the watch...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

I bought shoes on Rue LaLa and they came all damages. They did not want to refund me in the begining, I insist then...

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Ebay and Rue La La Latest Reviews

Recent published reviews
1

Cant get my item i bought i ask for refund back to my visa card and was told i had to purchase a ebay card and provide...

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No votes

Im locked out of the app and also I cant find my second order. Im not sure if I submitted it I don't know my acct...

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5

I never got my clear face sheild mask thing I ordered can you please send it out to my mom place we pay for it and I...

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No votes

I didn't get the answer that I am looking for. I made purchases and before I knew it there was a message that there was...

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Ebay and Rue La La Products and Services

Most reviewed product and services
  • Ebay Profile (79 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)
  • Rue La La Shipping Service (38 reviews)
  • Rue La La Subscription (3 reviews)