PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Rue La La as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Rue La La

Ebay and Rue La La Overview

Total reviews
1349
168
Company responses
0
0
Issues resolved
5
2

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1349 reviews. It is 1181 reviews more than Rue La La received since Mar 12, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rue La La customer support team than with Ebay customer service.

Ebay and Rue La La Consumer Ratings

Rank
76 out of 469 in Auctions and Marketplaces category
241 out of 4568 in E-commerce category
Customer service
68 in category
198 in category
Exchange, Refund and Cancellation Policy
47 in category
185 in category
Website
67 in category
294 in category

Ebay and Rue La La Rating Details

Customer service
1.4 (295 reviews)
2 (63 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

...I call Customer service they say they email but I didn’t receive nothing Anyway I speak to the supervisor ,she told him they give me a $20 credit for shipping that’s terrible, to the owner please read it..

PissedConsumer1721351
Exchange, Refund and Cancellation Policy
1.6 (259 reviews)
2 (51 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

I need to order but having trouble getting into my account

Rifka
Website
2.2 (250 reviews)
2.6 (51 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

Woke up to $1250 worth of fraudulently charged items from this website..

Gaylord

Ebay and Rue La La Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Variety of items
  • Good prices
  • Great products
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Customer service
  • No response from rue la la concierge re refund
  • Incompetent customer service

Ebay and Rue La La Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

I am in shock reading all these negative reviews about Ruelala. I have been a member for about three years now and i...

Ebay and Rue La La Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

DO NOT BUY LUXURY ITEMS FROM RUELALA...
The items are fake. I purchased a Raymond Weil watch. They advertised the watch...

Ebay and Rue La La Latest Reviews

Recent published reviews
1

Accounting did not credit my account for a check that they processed. The check was five cents short, and instead of...

Read all 1349 reviews
1

I ordered a pair of boots and returned a half hour after receiving. I couldn’t get my foot into them. I have been...

Read all 168 reviews

Ebay and Rue La La Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Rue La La Customer Care (48 reviews)
  • Rue La La Shipping Service (34 reviews)
  • Rue La La Subscription (2 reviews)