Start a new comparison
Ebay
Ruby Lane

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ebay

Ebay

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1337 TOTAL REVIEWS
Rank
72 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    04:30
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
158 reviews
2
101 reviews
2.3
45 reviews
Ruby Lane

Ruby Lane

2.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 12 TOTAL REVIEWS
Rank
31 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    6%
  • AVG CALL DURATION
    00:48
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
1 reviews
5
1 reviews

How would you compare Ebay vs Ruby Lane?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1407015

eBay is dysfunctional from customer service all the way to supervisor. eBay HQ continually apologizes for their under performing customer service and reasoning capabilities.

I've heard "sorry" so much, I am actually considering a move to Ruby Lane. I've purchased from sellers on this site for years.

I usually found items less expensive because Ruby Lane does not have to pay the exaggerated fees eBay bills for being successful which keeps their own company alive, having to use PayPal so they get their cut, I like Ruby Lane so much more because the person who owns the site calls the shots; not eBay customer support, disputes or supervising management only to come out of a situation feeling like a victim when you called asking them for help. Ruby Lane is a 10 whereas eBay is a 5.

Top Rated Ebay Reviews

Show more