PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Ruby Lane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
1.9
Ruby Lane
2.4
Ebay
Ruby Lane

Ebay and Ruby Lane Overview

Total reviews 4377 23
Company responses 0 0
Issues resolved 25 2

Ebay and Ruby Lane Consumer Ratings

Rank
70 out of 334 in Auctions and Marketplaces category
36 out of 334 in Auctions and Marketplaces category
Customer service
No votes
83 in category
Website
No votes
42 in category
Exchange, Refund and Cancellation Policy
No votes
26 in category
Diversity of Products or Services
No votes
43 in category

Ebay and Ruby Lane Rating Details

Customer service
No votes
1.4 (11 reviews)
Reviewer's quote

Last year eBay has lots of scams and bad customer service Ive had lots problems with them money loses you can call but no one to talk with they dont answer my emails Im done with them..

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their customer service, while quick to respond, is a bunch of idiots who quote the book in every response. their programmers are the most incompetent for a website of this size. they didn't even bother to do a test run on the new system, had to shut the site down for a few days and still couldn't...

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Website
No votes
2.7 (9 reviews)
Reviewer's quote

All the things on my wishlist was ordered without my knowledge my debit card was saved and my boss man's debit card was saved on eBay's website. Now I'm having issues sending the tires back Post office says they weigh too much and the postal service won't honor the return label. They want me to pay...

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...Anyone who has ever had hurricane damage or other disaster do not buy from this heartless website..

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Exchange, Refund and Cancellation Policy
No votes
2.3 (11 reviews)
Reviewer's quote

...i nought it by his conditions and they refund me the money..

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When I contacted him and sent a photo, he said he didn't notice them and I would have to return them to get a refund. If you're not familiar with the return policy, you have to return the items in the same shipping method as you received them. Then you get a refund for the item and return shipping...

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Diversity of Products or Services
No votes
2.9 (11 reviews)
Reviewer's quote

eBay is bad costumer services..

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I had items in my cart and received an email from Ruby Lane stating one of the items in my cart was now 50% off. So, I purchased the item (decanter) because of Ruby Lane's information. Picture shows a decanter with a silver stopper. Decanter arrived with no stopper. Merchant claims decanter never...

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Ebay and Ruby Lane Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
  • Good service
  • Ease of use
Cons
  • Customer service
  • No customer service
  • Corporate office is unreachable
  • Way the shop owner did not describe the items properly
  • Idiots run the company
  • None so farg

Ebay and Ruby Lane Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I put a pricey doll on layaway in January, 2019 with Sabra Whitmire at Heirloom Dolls and Antiques. It was set up for $8...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

IT WAS RESOLVED! Ruby lane quickly solved my problem (even though it was Christmas Eve). Very satisfied with prompt and...

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Ebay and Ruby Lane Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I purchased salt & pepper shakers from the store "The Daisy Chain". Based on the photos and description, they had no def...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

Server would not save my CC information, so I emailed customer service. The response asked me to email my CC...

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Ebay and Ruby Lane Latest Reviews

Recent published reviews
1

Cant get my item i bought i ask for refund back to my visa card and was told i had to purchase a ebay card and provide...

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2.2

I had items in my cart and received an email from Ruby Lane stating one of the items in my cart was now 50% off. So, I p...

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5

I never got my clear face sheild mask thing I ordered can you please send it out to my mom place we pay for it and I...

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1

I've been purchasing from Etsy and Ebay for years without a problem, so I wanted to try Ruby Lane. I made a couple...

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Ebay and Ruby Lane Products and Services

Most reviewed product and services
  • Ebay Profile (79 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)
  • Ruby Lane Marketplace (2 reviews)
  • Ruby Lane Timber Hills Antiques Profile (1 review)