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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1148 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service10
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 3
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Customer service sucks3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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