PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Promax Commerce as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Promax Commerce

Ebay and Promax Commerce Overview

Total reviews
1350
76
Company responses
0
0
Issues resolved
5
0

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 1274 reviews more than Promax Commerce received since Sep 24, 2011.

Ebay and Promax Commerce Consumer Ratings

Rank
76 out of 471 in Auctions and Marketplaces category
650 out of 4571 in E-commerce category
Customer service
69 in category
379 in category
Exchange, Refund and Cancellation Policy
47 in category
349 in category
Website
67 in category
620 in category

Ebay and Promax Commerce Rating Details

Customer service
1.4 (296 reviews)
1.2 (33 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

...Erica their customer service representative insisted that they couldn't cancel it because they didn't know what the problem was. Maybe she could get a job with the White House Press Office? They are always looking for someone to lie for them in the face of evidence to the contrary..

Patricia S
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.1 (29 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

In February they were notified of a defective product and I requested a replacement. As of this date (over 35 days) still no response.DO NOT BUY FROM THEM. A COMPLETE WASTE OF TIME, MONEY, AND STRESS LEVEL.

Thala H
Website
2.2 (251 reviews)
1.3 (28 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...Walmart will not take any responsibility and even though the product is thru their website I can't return it to the store..

Julia D

Ebay and Promax Commerce Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Good price
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • No delivery
  • Customer service and return policy
  • Spent money for nothing

Ebay and Promax Commerce Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Returning product as it does not meet my need

Ebay and Promax Commerce Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Bought some vinyl cove base on Amazon from this seller on Jan 1st. Had an arrival estimate of Jan 11th to the 14th...

Ebay and Promax Commerce Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews
1

I ordered a set of SIX, 11-foot strands of Edison lights, two weeks ago, from this company through Walmart's online...

Read all 76 reviews

Ebay and Promax Commerce Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Promax Commerce Shipping Service (12 reviews)
  • Promax Commerce Customer Care (7 reviews)