PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Poshmark and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Poshmark
Ebay

Poshmark and Ebay Overview

Total reviews
1186
1360
Company responses
0
0
Issues resolved
22
5

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1360 reviews. It is 174 reviews more than Poshmark received since Feb 4, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Poshmark customer support team than with Ebay customer service.

Poshmark and Ebay Consumer Ratings

Rank
412 out of 2293 in Footwear and Clothing category
63 out of 430 in Auctions and Marketplaces category
Customer service
354 in category
58 in category
Exchange, Refund and Cancellation Policy
304 in category
44 in category
Product or Service Quality
325 in category
54 in category

Poshmark and Ebay Rating Details

Customer service
1.3 (644 reviews)
1.4 (303 reviews)
Reviewer's quote

Terrible customer service No telephone number No email They email you and you cannot reply You need to complete a form It says free shipping on first order - then they charge you! You try to get refund for shipping and they say we will apply it to your next order Sellers have junk - misleading...

Dalia

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo
Exchange, Refund and Cancellation Policy
1.4 (574 reviews)
1.6 (267 reviews)
Reviewer's quote

Both times it took over a week for a refund - and both times I was left scrambling with no gifts. Needless to say Im beyond pissed! If sellers are allowed to double sell and cancel orders without cause they need to be kicked off the site! Ive sold on there for months- never have I cancelled...

Carla R

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Chris
Product or Service Quality
1.7 (545 reviews)
1.8 (221 reviews)
Reviewer's quote

...I requested for the product to be delivered or my money refunded but you have chosen to ignore my attempts to resolve this injustice and turn this into a legal battle. I would like my $258. 68 place back into my account immediately...

Samy

When you sign up to sell on Ebay, they claim to give you an option as to whom you'd like to oversee your merchant services, or how you get paid to make it easier. Having your customers pay you directly is an option, and using PayPal is your other option. I wont go into my entire story in dealing...

Ryan S

Poshmark and Ebay Pros and Cons

Pros
  • How easy it was to sell
  • Diversity of products
  • Deals on poshmark
  • Website appeared to show desirable items
  • Access to consumers
  • Price
Cons
  • Customer service
  • No customer service
  • Unable to contact customer service
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected

Poshmark and Ebay Most Positive Reviews

Top rated reviews
5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

Poshmark and Ebay Most Critical Reviews

Lowest rated reviews
1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

Poshmark and Ebay Latest Reviews

Recent published reviews

Do you still sells that Coach Hawaii scenery tote with wallets?

Read all 1186 reviews
1.4

I'm a seller on ebay. They double invoiced me for the month. They took out the amount owed 2 times in a 24-hour period....

Read all 1360 reviews

Poshmark and Ebay Products and Services

Most reviewed product and services
  • Poshmark Customer Care (220 reviews)
  • Poshmark Marketplace (155 reviews)
  • Poshmark Shipping Service (105 reviews)
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)