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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Poshmark

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Diversity of Products or Services
  • Diversity of products 6
  • Deals on poshmark 5
  • How easy it was to shop 5
  • How easy it was to sell 4
  • Social aspects 4

Customers don't like

  • Customer service23
  • Scamming10
  • Nasty seller8
  • Unable to contact customer service8
  • No adherence to stated customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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